K
Kelly
Hi there
Recently we had a major crash and our Outlook had to be
set up from scratch.
We use rich text to send messages so that we can print a
copy of the message and keep a record of what attachment
(if any) went with it. This is a vital part of the way our
Company keeps records and saves the administration staff
from handwriting the details of the many attachments we
send. We have being using RTF for a year without any
issues until the crash a few weeks ago and some of the
recipients are using Outlook themselves or Outlook Express
(until I found this out I thought it might be issues with
TNEF).
Since then, some (not all) clients download their email
but cannot see the attachment. Some of the attachments we
send are very large and by download times we know they are
somewhere in the message but the clients can't see them.
Can anyone tell me what I've done wrong and how to fix
it???
Thanks so much in advance.
..
Recently we had a major crash and our Outlook had to be
set up from scratch.
We use rich text to send messages so that we can print a
copy of the message and keep a record of what attachment
(if any) went with it. This is a vital part of the way our
Company keeps records and saves the administration staff
from handwriting the details of the many attachments we
send. We have being using RTF for a year without any
issues until the crash a few weeks ago and some of the
recipients are using Outlook themselves or Outlook Express
(until I found this out I thought it might be issues with
TNEF).
Since then, some (not all) clients download their email
but cannot see the attachment. Some of the attachments we
send are very large and by download times we know they are
somewhere in the message but the clients can't see them.
Can anyone tell me what I've done wrong and how to fix
it???
Thanks so much in advance.
..