Recurring Calendar Appointments - can't open this item

[Mojorsn]

We are using Outlook 2003 SP2 in cached mode, and have a handful of people
that keep experiencing an issue when open a recurring calendar item. Some of
these items will not open when clicked on and they get a message that says:
"Can't open this item. The Object cannot be found."

This does not happen for everyone, others can open the same meeting without
incident, so it seems related to her machine/profile.

Things that I have tried:
Renamed the frmcache.dat to old. This temporarily fixes the problem but
then it will happen again.
Created a new outlook profile.
Renamed the Office 11.0 reg key, again this will temporarily fix the problem.
Ran a detect and repair.
Re-installed Office.

Has anyone seen this before or have any other suggestions.

Thanks.

 

[Nikki Peterson [MVP - Outlook]]

My experience with corrupt recurring calendar items has been that
eradication of the item is the best answer for all.

I would have the originator end/cancel the meeting and recreate it
fresh and new.

You can use the "Advanced Find" to delete the meeting. Just delete
it from the Find window.

You would do well to delete the OST file(s) after this deletion and
allow the clients to create a new OST file that does not hold the
corrupt meeting in it.

Nikki Peterson