Reenter new product key

D

Dave Groot

I have a client who tried to install MS Office 2003 a second time on a second
computer, however when they went to activate the product it came back as
already being activated. So she bought another copy of office, the question
is this, can she re-enter the product key somewhere without needing to
reinstall and if so how does one go about it?


Thanks for your help.
 
J

JoAnn Paules [MVP]

Did she try inserting the CD and see what happens? I would think that it
would prompt her for the key again. But I could be wrong.
 
D

Dave Groot

The product is already installed, we have not reinserted the disk, we can
uninstall if need be, but we are trying to avoid this.

Thanks

JoAnn Paules said:
Did she try inserting the CD and see what happens? I would think that it
would prompt her for the key again. But I could be wrong.

--

JoAnn Paules
MVP Microsoft [Publisher]




Dave Groot said:
I have a client who tried to install MS Office 2003 a second time on a
second
computer, however when they went to activate the product it came back as
already being activated. So she bought another copy of office, the
question
is this, can she re-enter the product key somewhere without needing to
reinstall and if so how does one go about it?


Thanks for your help.
 
J

JoAnn Paules [MVP]

Try putting the disk in (I'd probably select the repair feature for grins
and giggles) - nothing ventured, nothing gained.

--

JoAnn Paules
MVP Microsoft [Publisher]




Dave Groot said:
The product is already installed, we have not reinserted the disk, we can
uninstall if need be, but we are trying to avoid this.

Thanks

JoAnn Paules said:
Did she try inserting the CD and see what happens? I would think that it
would prompt her for the key again. But I could be wrong.

--

JoAnn Paules
MVP Microsoft [Publisher]




Dave Groot said:
I have a client who tried to install MS Office 2003 a second time on a
second
computer, however when they went to activate the product it came back
as
already being activated. So she bought another copy of office, the
question
is this, can she re-enter the product key somewhere without needing to
reinstall and if so how does one go about it?


Thanks for your help.
 
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