'Refresh All' button for interactive spreadsheet not working in Web page

G

Greg

We are able to successfully publish a spreadsheet to the web, but the
"Refresh All" button is grayed out. We are able to refresh while working
with the spreadsheet in Excel. The data sources are three external text
files, all residing on our website in the same folder as the spreaadsheet.
What is keeping us from being able to refresh the data on the web?
 
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