Reinstall of Office 2003: Will Oulook retain settings, and .pst in

S

stratos901

I have a new client that has a copy of Office 2003 installed that is failing
the genuine software test. Currently a heavy Outlook user. They have a legal
copy of Office 2003 and would like to reinstall Office but not destroy all
the Outlook info and setup. Is there an easy way to install the legit copy of
Office and retain all the Outlook info and configuration? Will the installer
do this by default?
Thanks....
 
D

DL

An uninstall / Reinstall of OL does not affect the OL profile or data

If you are saying the copy of Office is not legit, and I believe there are
circumstances where the GA tool generates an incorrect result, then as I
understand it there is a method of changing the key - allthough in
retrospect this may only apply to win*
 
S

stratos901

Thanks for the reply. If anyone knows of this registry fix, I'd be happy to
try it. Otherwise, the uninstall/reinstall may be the best way, especially
since the customer will be doing this themselves.
Has anyone seen a KB article about the GA tool not reporting correctly? I'll
do some searching today.
Regards,
 
R

Ron Hinds

stratos901 said:
I have a new client that has a copy of Office 2003 installed that is
failing
the genuine software test. Currently a heavy Outlook user. They have a
legal
copy of Office 2003 and would like to reinstall Office but not destroy all
the Outlook info and setup. Is there an easy way to install the legit copy
of
Office and retain all the Outlook info and configuration? Will the
installer
do this by default?
Thanks....

Better back up his pst files first. I wouldn't count on it working
otherwise...
 

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