Reject Task in PWA

D

Darek

Hi,

I know it's a rather basic question, but...

I try to reject one of my task assignments. The
information about it is sent to project manager.
He accepts it and then after entering project in Project
Pro my task assignment is not removed (in PWA task
assignment is removed from My Tasks page) and after that
there's a message the update was done.

It isn't right, is it ?
 
K

Kiko +

I also have this same problem. When I rejected a task, it's removed from my
timesheet. But once the work plan owner/manager approves my task rejection
request, and publishes the changes, the rejected task appears on my
worksheet again.

I hope someone can answer this. I tried to search for an answer, a how-to
article, and even a hotfix (assuming it's a bug) from MS sites and other web
sites, but so far I didn't find any.
 
D

David Parker

This may work. Hide the rejected task in your tasks view. Assuming
the task assignment has been removed from the project plan, the task
should not show up again when the plan is republished.
 
K

Kiko +

Thanks David. I tried your suggestion, but every time the work plan manager
approves a rejected task and republishes the plan (i.e., Publish All
Information), the "approved rejected" task appears again on my timesheet.

When I checked with the work plan manager, here's what he did:
1. Approve my task rejection request in PWA. He then clicks the Update
button.
2. Project Professional opens and work plan is shown, where he republishes
the file and then saves it on the server.
3. His PWA Update section does not show my rejection request anymore and
tells that all the requests are updated on the Project file.
4. But checking the project file as updated on the server, I'm still
assigned to the task that I rejected (and he approved in #1).

Any ideas? I'm not sure if I'm doing something wrong here. Thanks again
for your help. I really appreciate it. =)
 
V

Vitek

Type "Vitek" in Searching line of the Project Pro News section.
I inquired the same issue and got answer.

But mind: It is Answer-Nonanswer. I didnt conceive it.
If you will undersand that, write down it here.

Thanx
Vitek
 
K

Kiko +

Thanks Vitek,

I found your earlier thread ("Refusing task in PWA differs from others!?"),
and I also don't understand the reply you got. I hope Gary (the one who
responded to your thread) can explain further.

Regards,
Kiko
 
G

Gary L. Chefetz

Kiko:

Without looking back at the other thread, I'd say that the plan manager
needs to actually remove the resource from the task after accepting the
rejection. Accepting a task rejection doesn't remove the resource from the
task, republishing re-sends the assignment until the resource is actually
removed.

--

Gary Chefetz [MVP]
http://www.msprojectexperts.com
"We wrote the book on Project Server"

*** Remember to look for line breaks in links posted to the news group, use
cut and paste for these.
 
K

Kiko +

Hi Gary. Thanks for replying. =)

As for accepting rejected tasks, if that's the behavior, then I guess I
should take it as it is. The only thing I'm confused with is why PWA has a
function for the project manager to "accept" rejected tasks, which is not
useful since the workplan manager still needs to remove the resource from
the tasks in MS Project Prof. manually.

Anyway, it's probably one of the "annoyances" that I have to accept. Thanks
again. I appreciate your help.

Kiko
 
G

Gary L. Chefetz

Kiko:

What I'm saying is that until the Project Manager removes the assignee from
the task, the assignment is still "in play." It can continue to resurface in
the user's timesheet if the project manager takes certain publishing steps
and, therefore, show up again as a rejection. Project doesn't automatically
remove the resource because doing so might have unwanted consequences in the
plan. For example, depending on your task options, you can easily lose the
work value for a task by removing a resource rather than substituting one.

--

Gary Chefetz [MVP]
http://www.msprojectexperts.com
"We wrote the book on Project Server"

*** Remember to look for line breaks in links posted to the news group, use
cut and paste for these.
 
G

Gary Chefetz [MVP]

Darek:

That's working as designed. If the program actually removed the resource, it
would likely cause some task data to be lost. After accepting a rejection,
the manager needs to replace the resource with a new assignee.
 
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