Removal/Install Office 2000

G

Gerry Hickman

Hi Ryan,
Sorry about that. Its a cd that I purchased and I also put it on a network
share. I tried both methods and to no avail. Hope that provided you with
better insight.
Click to expand...

Can you clarify the exact wording on the CD? It's just the log file you
posted does not look like it was run from a CD.

If you did run it from a CD, it's my fault for not understanding log
files very well.
 
G

Gerry Hickman

Hi Ryan,
Sorry about that. Its a cd that I purchased and I also put it on a network
share. I tried both methods and to no avail. Hope that provided you with
better insight.
Click to expand...

Can you clarify the exact wording on the CD? It's just the log file you
posted does not look like it was run from a CD.

If you did run it from a CD, it's my fault for not understanding log
files very well.
 
G

Gerry Hickman

Hi Ryan,
well when that log file was created i did it from the share, sorry for the
confusion
Click to expand...

OK, first we need to know exactly what this CD says on it, so we know
the exact edition of Office we're dealing with. Then we need to know
whether the key you are using is also printed on the same CD box?

Then, you need to make sure all previous bits of Office have been
uninstalled, then run the SETUP program from the CD, passing the command
line parameters (just as you did before).

Then post the verbose log file back here. I'll compare it with my own
log files.

We're you saying this CD works on other PCs, but not this one, or did I
misunderstand that?
 
G

Gerry Hickman

Hi Ryan,
well when that log file was created i did it from the share, sorry for the
confusion
Click to expand...

OK, first we need to know exactly what this CD says on it, so we know
the exact edition of Office we're dealing with. Then we need to know
whether the key you are using is also printed on the same CD box?

Then, you need to make sure all previous bits of Office have been
uninstalled, then run the SETUP program from the CD, passing the command
line parameters (just as you did before).

Then post the verbose log file back here. I'll compare it with my own
log files.

We're you saying this CD works on other PCs, but not this one, or did I
misunderstand that?
 
G

Gerry Hickman

Hi Ryan,
well when that log file was created i did it from the share, sorry for the
confusion
Click to expand...

OK, first we need to know exactly what this CD says on it, so we know
the exact edition of Office we're dealing with. Then we need to know
whether the key you are using is also printed on the same CD box?

Then, you need to make sure all previous bits of Office have been
uninstalled, then run the SETUP program from the CD, passing the command
line parameters (just as you did before).

Then post the verbose log file back here. I'll compare it with my own
log files.

We're you saying this CD works on other PCs, but not this one, or did I
misunderstand that?
 
G

Gerry Hickman

Hi Ryan,
well when that log file was created i did it from the share, sorry for the
confusion
Click to expand...

OK, first we need to know exactly what this CD says on it, so we know
the exact edition of Office we're dealing with. Then we need to know
whether the key you are using is also printed on the same CD box?

Then, you need to make sure all previous bits of Office have been
uninstalled, then run the SETUP program from the CD, passing the command
line parameters (just as you did before).

Then post the verbose log file back here. I'll compare it with my own
log files.

We're you saying this CD works on other PCs, but not this one, or did I
misunderstand that?
 
G

Gerry Hickman

Hi Ryan,
well when that log file was created i did it from the share, sorry for the
confusion
Click to expand...

OK, first we need to know exactly what this CD says on it, so we know
the exact edition of Office we're dealing with. Then we need to know
whether the key you are using is also printed on the same CD box?

Then, you need to make sure all previous bits of Office have been
uninstalled, then run the SETUP program from the CD, passing the command
line parameters (just as you did before).

Then post the verbose log file back here. I'll compare it with my own
log files.

We're you saying this CD works on other PCs, but not this one, or did I
misunderstand that?
 
G

Gerry Hickman

Hi Ryan,
well when that log file was created i did it from the share, sorry for the
confusion
Click to expand...

OK, first we need to know exactly what this CD says on it, so we know
the exact edition of Office we're dealing with. Then we need to know
whether the key you are using is also printed on the same CD box?

Then, you need to make sure all previous bits of Office have been
uninstalled, then run the SETUP program from the CD, passing the command
line parameters (just as you did before).

Then post the verbose log file back here. I'll compare it with my own
log files.

We're you saying this CD works on other PCs, but not this one, or did I
misunderstand that?
 
G

Gerry Hickman

Hi Ryan,
well when that log file was created i did it from the share, sorry for the
confusion
Click to expand...

OK, first we need to know exactly what this CD says on it, so we know
the exact edition of Office we're dealing with. Then we need to know
whether the key you are using is also printed on the same CD box?

Then, you need to make sure all previous bits of Office have been
uninstalled, then run the SETUP program from the CD, passing the command
line parameters (just as you did before).

Then post the verbose log file back here. I'll compare it with my own
log files.

We're you saying this CD works on other PCs, but not this one, or did I
misunderstand that?
 
G

Gerry Hickman

Hi Ryan,
well when that log file was created i did it from the share, sorry for the
confusion
Click to expand...

OK, first we need to know exactly what this CD says on it, so we know
the exact edition of Office we're dealing with. Then we need to know
whether the key you are using is also printed on the same CD box?

Then, you need to make sure all previous bits of Office have been
uninstalled, then run the SETUP program from the CD, passing the command
line parameters (just as you did before).

Then post the verbose log file back here. I'll compare it with my own
log files.

We're you saying this CD works on other PCs, but not this one, or did I
misunderstand that?
 
G

Gerry Hickman

Hi Ryan,
well when that log file was created i did it from the share, sorry for the
confusion
Click to expand...

OK, first we need to know exactly what this CD says on it, so we know
the exact edition of Office we're dealing with. Then we need to know
whether the key you are using is also printed on the same CD box?

Then, you need to make sure all previous bits of Office have been
uninstalled, then run the SETUP program from the CD, passing the command
line parameters (just as you did before).

Then post the verbose log file back here. I'll compare it with my own
log files.

We're you saying this CD works on other PCs, but not this one, or did I
misunderstand that?
 

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