Remove Digital Signature? Please help

M

Macro

I submitted a paper to a journal and they couldn’t upload it in to their
system because of digital signature. They see a non-validated signature on
the word document that is preventing them to put into their database. They
tried to delete the digital signature but without success. I opened the word
file on two different computers and there are no signatures attached to the
document that I can see when I use office button>>Prepare option. Is there
any other way to remove the digital signature? Please help...thanks very much.
 

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