B
Bob
Hi,
We have have a networked HP 4515n with a duplex unit shared on a windows
2003 server box to clients running office 2007. All servers and clients are
fully patched with the latest drivers. We are using the pcl 6 drivers with
the standard pcl 6 separator page.
We want clients to only use the built-in duplex unit, not manual duplexing.
We have disabled manual duplex on the printer share and the clients correctly
see that option disabled when the look at the networked printer.
The problem is that Word 2007 still displays a manual duplex option. If the
XP clients print with manual duplex, every other page is the separator!
Don't try that with a 50 page document. It's really annoying to remove every
other page, not to mention the waste. If the Vista clients print, the
printer just prints out an PCL XML Kernel error document and nothing else.
This only happens in Word 2007. The print dialog box for Word is different
than Excel, Powerpoint, Access, and Outlook. They never display the manual
print option.
Is there a way to have Word 2007 never show that option or have it greyed out?
Thanks!
Bob
We have have a networked HP 4515n with a duplex unit shared on a windows
2003 server box to clients running office 2007. All servers and clients are
fully patched with the latest drivers. We are using the pcl 6 drivers with
the standard pcl 6 separator page.
We want clients to only use the built-in duplex unit, not manual duplexing.
We have disabled manual duplex on the printer share and the clients correctly
see that option disabled when the look at the networked printer.
The problem is that Word 2007 still displays a manual duplex option. If the
XP clients print with manual duplex, every other page is the separator!
Don't try that with a 50 page document. It's really annoying to remove every
other page, not to mention the waste. If the Vista clients print, the
printer just prints out an PCL XML Kernel error document and nothing else.
This only happens in Word 2007. The print dialog box for Word is different
than Excel, Powerpoint, Access, and Outlook. They never display the manual
print option.
Is there a way to have Word 2007 never show that option or have it greyed out?
Thanks!
Bob