Remove old contacts

[Rox]

Is there a way to remove old user ID's of people that are no longer with our
company?

 

[Fabrice BARBIN [Groove MVP]]

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)

 

[Rox]

Thanks for that but since the users are no longer with the company and aren't
planning on returning I was hoping to get them deleted permanently. I also
have users that lost their original profiles and they created another profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------

Is there a way to remove old user ID's of people that are no longer with
our
company?

 

[Fabrice BARBIN [Groove MVP]]

Well, if you have conflicts with some identities (several time the same ID :
identities are red colored) you will have to resolve these conflicts. You
need to find the right ID and create an alias on the former one ( <id>-old
for example). It will fix the conflicts.
Then hide unused ID using the method I described.
I do not know another way to hide former IDs.

HTH
--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------

Thanks for that but since the users are no longer with the company and
aren't
planning on returning I was hoping to get them deleted permanently. I
also
have users that lost their original profiles and they created another
profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------

Is there a way to remove old user ID's of people that are no longer
with
our
company?

 

[Rox]

Thanks. Since we don't actually have our own Groove server I don't have
access to make the changes you describe but I appreciate your input. The
accounts are only stored on the Microsoft servers.

Is there any one I can contact and have them "clean up" the accounts? I'm
sure I'll have to verify my identity with them before we can get it cleaned
up. Thanks again.

Well, if you have conflicts with some identities (several time the same ID :
identities are red colored) you will have to resolve these conflicts. You
need to find the right ID and create an alias on the former one ( <id>-old
for example). It will fix the conflicts.
Then hide unused ID using the method I described.
I do not know another way to hide former IDs.

HTH
--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------

Thanks for that but since the users are no longer with the company and
aren't
planning on returning I was hoping to get them deleted permanently. I
also
have users that lost their original profiles and they created another
profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Is there a way to remove old user ID's of people that are no longer
with
our
company?

 

[Gregg Johnston [MSFT]]

Hi there,

Can you explain what you mean by they are only stored on Microsoft servers?
Are you talking about Groove contacts in your local Groove Client account or
are you referring to Groove accounts stored on the Management Server in a
Groove Domain?

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks. Since we don't actually have our own Groove server I don't have
access to make the changes you describe but I appreciate your input. The
accounts are only stored on the Microsoft servers.

Is there any one I can contact and have them "clean up" the accounts? I'm
sure I'll have to verify my identity with them before we can get it cleaned
up. Thanks again.

Well, if you have conflicts with some identities (several time the same ID :
identities are red colored) you will have to resolve these conflicts. You
need to find the right ID and create an alias on the former one ( <id>-old
for example). It will fix the conflicts.
Then hide unused ID using the method I described.
I do not know another way to hide former IDs.

HTH
--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------

Thanks for that but since the users are no longer with the company and
aren't
planning on returning I was hoping to get them deleted permanently. I
also
have users that lost their original profiles and they created another
profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

:

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Is there a way to remove old user ID's of people that are no longer
with
our
company?

 

[Rox]

The latter since we don't have a server in-house and all the configurations
say they are connected to blugro2.groove.microsoft.com or
blugro3.groove.microsoft.com, etc, the accounts have to be maintained on a
Microsoft server somewhere. You tell me where they are stored and how I get
rid of them.

Hi there,

Can you explain what you mean by they are only stored on Microsoft servers?
Are you talking about Groove contacts in your local Groove Client account or
are you referring to Groove accounts stored on the Management Server in a
Groove Domain?

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks. Since we don't actually have our own Groove server I don't have
access to make the changes you describe but I appreciate your input. The
accounts are only stored on the Microsoft servers.

Is there any one I can contact and have them "clean up" the accounts? I'm
sure I'll have to verify my identity with them before we can get it cleaned
up. Thanks again.

Well, if you have conflicts with some identities (several time the same ID :
identities are red colored) you will have to resolve these conflicts. You
need to find the right ID and create an alias on the former one ( <id>-old
for example). It will fix the conflicts.
Then hide unused ID using the method I described.
I do not know another way to hide former IDs.

HTH
--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Thanks for that but since the users are no longer with the company and
aren't
planning on returning I was hoping to get them deleted permanently. I
also
have users that lost their original profiles and they created another
profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

:

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Is there a way to remove old user ID's of people that are no longer
with
our
company?

 

[Gregg Johnston [MSFT]]

Hi Rox,

Actually, all account and account data is stored locally on the computer.
The relay Server just relays data from one source to another – it does not
permanently store data. If you do not want to see contacts from old
accounts, you will need to open up Options > Contact Manager and select to
Hide those contacts.

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.

The latter since we don't have a server in-house and all the configurations
say they are connected to blugro2.groove.microsoft.com or
blugro3.groove.microsoft.com, etc, the accounts have to be maintained on a
Microsoft server somewhere. You tell me where they are stored and how I get
rid of them.

Hi there,

Can you explain what you mean by they are only stored on Microsoft servers?
Are you talking about Groove contacts in your local Groove Client account or
are you referring to Groove accounts stored on the Management Server in a
Groove Domain?

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks. Since we don't actually have our own Groove server I don't have
access to make the changes you describe but I appreciate your input. The
accounts are only stored on the Microsoft servers.

Is there any one I can contact and have them "clean up" the accounts? I'm
sure I'll have to verify my identity with them before we can get it cleaned
up. Thanks again.

:


Well, if you have conflicts with some identities (several time the same ID :
identities are red colored) you will have to resolve these conflicts. You
need to find the right ID and create an alias on the former one ( <id>-old
for example). It will fix the conflicts.
Then hide unused ID using the method I described.
I do not know another way to hide former IDs.

HTH
--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Thanks for that but since the users are no longer with the company and
aren't
planning on returning I was hoping to get them deleted permanently. I
also
have users that lost their original profiles and they created another
profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

:

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Is there a way to remove old user ID's of people that are no longer
with
our
company?

 

[Rox]

They aren't in my contacts list and they aren't on existing employees
contacts lists. The names appear when we browse for new employees to add
them to our contacts list. So where are the names stored if not on the relay
servers? Someone has to be maintaining them.

Hi Rox,

Actually, all account and account data is stored locally on the computer.
The relay Server just relays data from one source to another – it does not
permanently store data. If you do not want to see contacts from old
accounts, you will need to open up Options > Contact Manager and select to
Hide those contacts.

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.

The latter since we don't have a server in-house and all the configurations
say they are connected to blugro2.groove.microsoft.com or
blugro3.groove.microsoft.com, etc, the accounts have to be maintained on a
Microsoft server somewhere. You tell me where they are stored and how I get
rid of them.

Hi there,

Can you explain what you mean by they are only stored on Microsoft servers?
Are you talking about Groove contacts in your local Groove Client account or
are you referring to Groove accounts stored on the Management Server in a
Groove Domain?

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.


:

Thanks. Since we don't actually have our own Groove server I don't have
access to make the changes you describe but I appreciate your input. The
accounts are only stored on the Microsoft servers.

Is there any one I can contact and have them "clean up" the accounts? I'm
sure I'll have to verify my identity with them before we can get it cleaned
up. Thanks again.

:


Well, if you have conflicts with some identities (several time the same ID :
identities are red colored) you will have to resolve these conflicts. You
need to find the right ID and create an alias on the former one ( <id>-old
for example). It will fix the conflicts.
Then hide unused ID using the method I described.
I do not know another way to hide former IDs.

HTH
--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Thanks for that but since the users are no longer with the company and
aren't
planning on returning I was hoping to get them deleted permanently. I
also
have users that lost their original profiles and they created another
profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

:

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Is there a way to remove old user ID's of people that are no longer
with
our
company?

 

[Jan Talens]

Hi Rox,

There are several things to take into consideration regarding contacts
in Groove.

a) Each Groove user can define whether to publish or not his contact
details (see launchbar menu : options/preferences)

This makes that users can be found in the Groove public directory and/or
on the LAN. (Note : the administrator can prohibit users from publishing)

b) Now, each user keeps locally a list of "known users", composed of
users he/she exchanged instant messages or shares (or shared)workspaces
with, together with the list of manually added vcards to the contacts
section of the launchbar.

Once a known user, always a known user. You can only hide a known user,
as mentioned Gregg.

Best regards,

Jan

http://solutions.hommesetprocess.com/



Rox a écrit :

They aren't in my contacts list and they aren't on existing employees
contacts lists. The names appear when we browse for new employees to add
them to our contacts list. So where are the names stored if not on the relay
servers? Someone has to be maintaining them.

Hi Rox,

Actually, all account and account data is stored locally on the computer.
The relay Server just relays data from one source to another – it does not
permanently store data. If you do not want to see contacts from old
accounts, you will need to open up Options > Contact Manager and select to
Hide those contacts.

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.

The latter since we don't have a server in-house and all the configurations
say they are connected to blugro2.groove.microsoft.com or
blugro3.groove.microsoft.com, etc, the accounts have to be maintained on a
Microsoft server somewhere. You tell me where they are stored and how I get
rid of them.

:

Hi there,

Can you explain what you mean by they are only stored on Microsoft servers?
Are you talking about Groove contacts in your local Groove Client account or
are you referring to Groove accounts stored on the Management Server in a
Groove Domain?

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.


:

Thanks. Since we don't actually have our own Groove server I don't have
access to make the changes you describe but I appreciate your input. The
accounts are only stored on the Microsoft servers.

Is there any one I can contact and have them "clean up" the accounts? I'm
sure I'll have to verify my identity with them before we can get it cleaned
up. Thanks again.

:

Well, if you have conflicts with some identities (several time the same ID :
identities are red colored) you will have to resolve these conflicts. You
need to find the right ID and create an alias on the former one ( <id>-old
for example). It will fix the conflicts.
Then hide unused ID using the method I described.
I do not know another way to hide former IDs.

HTH
--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Thanks for that but since the users are no longer with the company and
aren't
planning on returning I was hoping to get them deleted permanently. I
also
have users that lost their original profiles and they created another
profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

:

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Is there a way to remove old user ID's of people that are no longer
with
our
company?

 

[Frances Selkirk [MSFT]]

Technically, it is possible to remove old contacts, if you no longer need the
data associated with them, and the owner of the other account cooperates. The
specifics are here:

http://support.microsoft.com/kb/917195
"A Groove contact may still appear in the Known Groove Users list after you
delete the contact"

A complication in your case is that the accounts are no longer accessible.
Here are the steps you can do on your side:

• Delete the inactive contact from your contact list. (You've already done
this, I know.)
• Uninvite the contact from all workspaces you belong to.
• Delete all messages to and from the contact from your Message History (in
the Options menu).

Normally, however, BOTH parties would do these things. If you do them, but
the other account still has, for example, messages from you, they still
subscribe to your presence when they come online, and they remain a known
user. I'm not sure what happens if you fulfill all the requirements on your
side, and the other account remains inactive. It's possible you will have no
choice but to hide them, but I think it's worth trying what you can do from
your side.

 

[Gregg Johnston [MSFT]]

These will eventually go away as the accounts expire. There is no way to
remove them from the public directory.

Gregg
--
This posting is provided "AS IS" with no warranties, and confers no rights.

They aren't in my contacts list and they aren't on existing employees
contacts lists. The names appear when we browse for new employees to add
them to our contacts list. So where are the names stored if not on the relay
servers? Someone has to be maintaining them.

Hi Rox,

Actually, all account and account data is stored locally on the computer.
The relay Server just relays data from one source to another – it does not
permanently store data. If you do not want to see contacts from old
accounts, you will need to open up Options > Contact Manager and select to
Hide those contacts.

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.

The latter since we don't have a server in-house and all the configurations
say they are connected to blugro2.groove.microsoft.com or
blugro3.groove.microsoft.com, etc, the accounts have to be maintained on a
Microsoft server somewhere. You tell me where they are stored and how I get
rid of them.

:

Hi there,

Can you explain what you mean by they are only stored on Microsoft servers?
Are you talking about Groove contacts in your local Groove Client account or
are you referring to Groove accounts stored on the Management Server in a
Groove Domain?

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.


:

Thanks. Since we don't actually have our own Groove server I don't have
access to make the changes you describe but I appreciate your input. The
accounts are only stored on the Microsoft servers.

Is there any one I can contact and have them "clean up" the accounts? I'm
sure I'll have to verify my identity with them before we can get it cleaned
up. Thanks again.

:


Well, if you have conflicts with some identities (several time the same ID :
identities are red colored) you will have to resolve these conflicts. You
need to find the right ID and create an alias on the former one ( <id>-old
for example). It will fix the conflicts.
Then hide unused ID using the method I described.
I do not know another way to hide former IDs.

HTH
--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Thanks for that but since the users are no longer with the company and
aren't
planning on returning I was hoping to get them deleted permanently. I
also
have users that lost their original profiles and they created another
profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

:

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Is there a way to remove old user ID's of people that are no longer
with
our
company?

 

[Rox]

Some of these users have been gone for over 3 years and have not logged into
the account in at least 2 years, what is your timer set for expiration?

These will eventually go away as the accounts expire. There is no way to
remove them from the public directory.

Gregg
--
This posting is provided "AS IS" with no warranties, and confers no rights.

They aren't in my contacts list and they aren't on existing employees
contacts lists. The names appear when we browse for new employees to add
them to our contacts list. So where are the names stored if not on the relay
servers? Someone has to be maintaining them.

Hi Rox,

Actually, all account and account data is stored locally on the computer.
The relay Server just relays data from one source to another – it does not
permanently store data. If you do not want to see contacts from old
accounts, you will need to open up Options > Contact Manager and select to
Hide those contacts.

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.


:

The latter since we don't have a server in-house and all the configurations
say they are connected to blugro2.groove.microsoft.com or
blugro3.groove.microsoft.com, etc, the accounts have to be maintained on a
Microsoft server somewhere. You tell me where they are stored and how I get
rid of them.

:

Hi there,

Can you explain what you mean by they are only stored on Microsoft servers?
Are you talking about Groove contacts in your local Groove Client account or
are you referring to Groove accounts stored on the Management Server in a
Groove Domain?

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.


:

Thanks. Since we don't actually have our own Groove server I don't have
access to make the changes you describe but I appreciate your input. The
accounts are only stored on the Microsoft servers.

Is there any one I can contact and have them "clean up" the accounts? I'm
sure I'll have to verify my identity with them before we can get it cleaned
up. Thanks again.

:


Well, if you have conflicts with some identities (several time the same ID :
identities are red colored) you will have to resolve these conflicts. You
need to find the right ID and create an alias on the former one ( <id>-old
for example). It will fix the conflicts.
Then hide unused ID using the method I described.
I do not know another way to hide former IDs.

HTH
--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Thanks for that but since the users are no longer with the company and
aren't
planning on returning I was hoping to get them deleted permanently. I
also
have users that lost their original profiles and they created another
profile
with the same name so I would like to clean up the old profiles.

Since it is on a Microsoft server I suppose they would have to do the
clean-up process.

:

Open Options > Contacts Manager menu.
Then select your former colleagues ID and click on the Hide button.
These contacts will not be listed anymore in your list the next time you
will look for a contact (to send a message or an invitation)

HTH

--
---------------------------------------------------------------
Fabrice BARBIN [Groove MVP - Groove MCTS]
http://blog.fbarbin.com

Hommes & Process (http://www.hommesetprocess.com/en)
GrooveIT! (http://www.grooveit.biz)
---------------------------------------------------------------
Is there a way to remove old user ID's of people that are no longer
with
our
company?