Replacement for damaged CD

[Jerry]

My notebook PC was purchased with Microsoft Office 2000
Professional installed. I accidentally damaged the CD
Disc 2 and it is no longer readable. How do I get a
replacement?

 

[bxb7668]

My notebook PC was purchased with Microsoft Office 2000
Professional installed. I accidentally damaged the CD
Disc 2 and it is no longer readable. How do I get a
replacement?

You should be able to get a replacement. Assuming that it is OEM
Office 2000, contact where you bought your PC. If it is a retail copy,
you'll need to contact MS by phone. (800) 360-7561 in the U.S.,
numbers at http://microsoft.com/worldwide for other areas.

P.S. If you searched the MS newsgroups at http://www.google.com/grphp
you could have found this answer. I is asked often.

 

[Rob Schneider]

see http://support.microsoft.com/default.aspx?scid=kb;en-us;326246

Hope this is useful to you. Let us know.

rms

 

[B.J.Honeycut]

My notebook PC was purchased with Microsoft Office 2000
Professional installed. I accidentally damaged the CD
Disc 2 and it is no longer readable. How do I get a
replacement?

In addition to all that good advice, try wiping the CD with pure water on a
clean lint-free cloth, from center to outside, NOT like in circles on old
vinyl. Sometimes it works. Make sure it is totally dry before placing in
drive. It could just be dust or fingerprints. I have about 50% luck with
that.

--
"Time will bring to light whatever is hidden;
it will cover up and conceal what is now shining in splendor."
Horace (65 - 8 BC); Roman poet.

Mike