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N

nick

Our company has individual email addresses, but there is one address
seen by all. When a client emails that address 3 employees all get the
same email. If employee one replies, then employees two and three
don't see the reply. As a result, they end up emailing the client that
employee one had already emailed. Is there a way that when whatever
employee replies from the general account that everyone can "see" it?
 
N

nick

Sure, by using a shared mailbox in Exchange you're halfway there already.








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Is this something that can only be done in Exchange? We use a Kerio
mailserver.
 
R

Roady [MVP]

I don't know which kind of sharing functionality Kerio offers. You might
want to ask them.
 
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