Reply or Forward clears inbox message

R

Rodney

When a client replies or forwards a message from the inbox, Outlook 2000
clears that message from the inbox. It will keep a copy in Sent items.

What has been turned on to clear these messages. We cannot find anything.
(We didn't change anything to cause this either).
 
B

Brian Tillman

Rodney said:
When a client replies or forwards a message from the inbox, Outlook
2000 clears that message from the inbox. It will keep a copy in Sent
items.

What has been turned on to clear these messages. We cannot find
anything. (We didn't change anything to cause this either).
Click to expand...

Change your View from Unread Messages to just Messages.
 
R

Rodney

Brian Tillman said:
Change your View from Unread Messages to just Messages.
Click to expand...

Nope. We have tried every setting possible.
And keep in mind this is only on messages that are Replied to or Forwarded.

Rodney
 
B

Brian Tillman

Rodney said:
Nope. We have tried every setting possible.
And keep in mind this is only on messages that are Replied to or
Forwarded.
Click to expand...

That's exactly why I suggested making sure your View was set correctly.
Replying to or forwarding a message marks it as read and if your view
suppresses read messages, they'll "disappear" as you describe.

Since you say your view is "Messages", I have no other suggestions. Sorry.
 
R

Rodney

Brian Tillman said:
That's exactly why I suggested making sure your View was set correctly.
Replying to or forwarding a message marks it as read and if your view
suppresses read messages, they'll "disappear" as you describe.

Since you say your view is "Messages", I have no other suggestions. Sorry.
Click to expand...

Ok I'll repost so as to move back up the list.
 
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