Replying to e-mails

B

Brian Henderson

I have a situation where one of the employees will send a response to an
e-mail she received then it deletes it from the inbox.

Has anyone seen this before?
 
G

Gordon

Brian Henderson said:
I have a situation where one of the employees will send a response to an
e-mail she received then it deletes it from the inbox.

Has anyone seen this before?
Click to expand...


Check the View settings.
 
V

VanguardLH

Gordon said:
And Current View is set to Messages and not Unread Messages?
Click to expand...

And make sure that view has not been customized (so what it describes is
actually what it does rather than some customized setup).
 
B

Brian Henderson

VanguardLH said:
And make sure that view has not been customized (so what it describes is
actually what it does rather than some customized setup).
Click to expand...
All the settings are correct.
 
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