Requesting data from wrong Exchange Server

[Kenny Frank]

I am connected to an Exchange Server, and I receive my mail just fine. But periodically the "Requesting Data" screen pops up, indicating Outlook is trying to retrieve data from a previous Exchange Server, which I am no longer connected to. This message comes up often, and of course it times out because it cannot connect

I have no idea where this Exchange Server identity is coming from. Under Email Accounts the correct server is the only one, and the name resolves properly. This is driving me crazy. Anyone have any ideas where it may be getting this server from and how I can stop it

Thanks very much

Kenny Frnak

 

[Roady [MVP]]

What action are you performing at the time the pop-up comes?

--
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-----

I am connected to an Exchange Server, and I receive my mail just fine.

But periodically the "Requesting Data" screen pops up, indicating Outlook is
trying to retrieve data from a previous Exchange Server, which I am no
longer connected to. This message comes up often, and of course it times
out because it cannot connect.

I have no idea where this Exchange Server identity is coming from. Under

Email Accounts the correct server is the only one, and the name resolves
properly. This is driving me crazy. Anyone have any ideas where it may be
getting this server from and how I can stop it?

 

[Lanwench [MVP - Exchange]]

Delete and recreate your mail profile in Outlook. It sounds like your IT
folks (?) may have taken down a server without properly removing it from
AD, or they did it properly but didn't leave it up and running after moving
mailboxes so that clients would automagically connect to the correct server
the first time they opened Outlook after the move.

 

[Kenny Frank]

Do I remember correctly that by doing that I will lose my offline file? I guess if it is fully synchronized that won't matter. But is that correct? Is there any other downside to deleting the profile?

Thanks,

Kenny
----- Lanwench [MVP - Exchange] wrote: -----

Delete and recreate your mail profile in Outlook. It sounds like your IT
folks (?) may have taken down a server without properly removing it from
AD, or they did it properly but didn't leave it up and running after moving
mailboxes so that clients would automagically connect to the correct server
the first time they opened Outlook after the move.

 

[Lanwench [MVP - Exchange]]

Sync first, if you can....if you can't sync, see if you can set up this
profile to work offline, then export everything to PST. You can then
import/copy in what you like your mailbox to the new profile..

I do this all the time (recreate profiles) with no real problems... if you
don't want to paint yourself into a corner, just create a new profile
without deleting the old one, and set up Outlook to use the new one by
default - test & see what it looks like.

Do I remember correctly that by doing that I will lose my
offline file? I guess if it is fully synchronized that won't matter.
But is that correct? Is there any other downside to deleting the
profile?

Thanks,

Kenny
----- Lanwench [MVP - Exchange] wrote: -----

Delete and recreate your mail profile in Outlook. It sounds like
your IT folks (?) may have taken down a server without properly
removing it from AD, or they did it properly but didn't leave it
up and running after moving mailboxes so that clients would
automagically connect to the correct server the first time they
opened Outlook after the move.

I am connected to an Exchange Server, and I receive my mail

just > fine. But periodically the "Requesting Data" screen pops
up, > indicating Outlook is trying to retrieve data from a
previous > Exchange Server, which I am no longer connected to.
This message > comes up often, and of course it times out
because it cannot connect. >> I have no idea where this Exchange
Server identity is coming from. > Under Email Accounts the
correct server is the only one, and the name > resolves
properly. This is driving me crazy. Anyone have any ideas >
where it may be getting this server from and how I can stop it?

 

[Kenny Frank]

OK, I deleted the profile and created a new one. Hopefully I won't see that message again. I'll keep my eyes on it. Thanks for your help

Kenny Frank

 

[Kenny Frank]

Well, because I am basically an impatient sort, and because I can always resynch, I just deleted the profile and created a new one. Seems to have worked fine-- have't gotten that error. Thanks for your help. This was a really annoying problem.

Kenny

----- Lanwench [MVP - Exchange] wrote: -----

Sync first, if you can....if you can't sync, see if you can set up this
profile to work offline, then export everything to PST. You can then
import/copy in what you like your mailbox to the new profile..

I do this all the time (recreate profiles) with no real problems... if you
don't want to paint yourself into a corner, just create a new profile
without deleting the old one, and set up Outlook to use the new one by
default - test & see what it looks like.

Do I remember correctly that by doing that I will lose my
offline file? I guess if it is fully synchronized that won't matter.
But is that correct? Is there any other downside to deleting the
profile?

Thanks,
Kenny

----- Lanwench [MVP - Exchange] wrote: -----

Delete and recreate your mail profile in Outlook. It sounds like

your IT folks (?) may have taken down a server without properly
removing it from AD, or they did it properly but didn't leave it
up and running after moving mailboxes so that clients would
automagically connect to the correct server the first time they
opened Outlook after the move.

Kenny Frank wrote:
I am connected to an Exchange Server, and I receive my mail

just > fine. But periodically the "Requesting Data" screen pops
up, > indicating Outlook is trying to retrieve data from a
previous > Exchange Server, which I am no longer connected to.
This message > comes up often, and of course it times out
because it cannot connect. >> I have no idea where this Exchange
Server identity is coming from. > Under Email Accounts the
correct server is the only one, and the name > resolves
properly. This is driving me crazy. Anyone have any ideas >> where it may be getting this server from and how I can stop it?

 

[Lanwench [MVP - Exchange]]

I can relate. Glad it worked!

Well, because I am basically an impatient sort, and because I can
always resynch, I just deleted the profile and created a new one.
Seems to have worked fine-- have't gotten that error. Thanks for
your help. This was a really annoying problem.

Kenny

----- Lanwench [MVP - Exchange] wrote: -----

Sync first, if you can....if you can't sync, see if you can set
up this profile to work offline, then export everything to PST.
You can then import/copy in what you like your mailbox to the
new profile..

I do this all the time (recreate profiles) with no real
problems... if you don't want to paint yourself into a corner,
just create a new profile without deleting the old one, and set
up Outlook to use the new one by default - test & see what it
looks like.

Do I remember correctly that by doing that I will lose my
offline file? I guess if it is fully synchronized that won't

matter. > But is that correct? Is there any other downside to
deleting the > profile?

Thanks,
Kenny

----- Lanwench [MVP - Exchange] wrote: -----

Delete and recreate your mail profile in Outlook. It

sounds like > your IT folks (?) may have taken down a
server without properly > removing it from AD, or they did
it properly but didn't leave it > up and running after
moving mailboxes so that clients would > automagically
connect to the correct server the first time they > opened

just > fine. But periodically the "Requesting Data"

screen pops > up, > indicating Outlook is trying to
retrieve data from a > previous > Exchange Server, which I
am no longer connected to. > This message > comes up often,
and of course it times out > because it cannot connect. >>
I have no idea where this Exchange > Server identity is
coming from. > Under Email Accounts the > correct server is
the only one, and the name > resolves > properly. This is
driving me crazy. Anyone have any ideas >> where it may be
getting this server from and how I can stop it? >>> Thanks very much,