Resetting Outlook Defaults

S

suejay

When I create a new profile on an existing account, should Outlook give me a
new, clean mailbox with default views, settings, etc. for that new profile,
or does it keep the current mailbox settings?
 
B

Brian Tillman

suejay said:
When I create a new profile on an existing account, should Outlook
give me a new, clean mailbox with default views, settings, etc. for
that new profile, or does it keep the current mailbox settings?
Click to expand...

New profiles will use new PSTs if you tell them to or old PSTs if that's
what you specify. It's up to you completely.
 
S

suejay

Thanks, Brian, I only tried deleting the old profile and recreating a new
one. It must be using the same .pst because it retained all the previous
settings. How can I tell Outlook to create a new, "clean" .pst? My ultimate
goal is to reset the profile back to a clean install. I hope that makes
sense!
 
B

Brian Tillman

suejay said:
Thanks, Brian, I only tried deleting the old profile and recreating a
new one. It must be using the same .pst because it retained all the
previous settings. How can I tell Outlook to create a new, "clean"
.pst? My ultimate goal is to reset the profile back to a clean
install. I hope that makes sense!
Click to expand...

Control Panel>Mail>Show Profiles>Add will create the new profile. The Data
Files button will allow you to create the new, empty PST.
 
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