Resetting password in MS Outlook


R

Ron

I have a password for MS Outlook 2003.
I want to remove the password but can't remember how.
I found my outlook.pst file and clicked on properties but don't see where to
change password.
I thought this is how I set it up. Any advice?
 
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B

Brian Tillman [MVP - Outlook]

I have a password for MS Outlook 2003.
I want to remove the password but can't remember how.
I found my outlook.pst file and clicked on properties but don't see where to
change password.
I thought this is how I set it up. Any advice?

You need to be able to open it in Outlook before you can remove the password.
If you know the password, after Outlook opens, right-click the root of the
PST, select Properties, click Advanced, and then "Change Password". ENter the
old password and leave the new password field empty.
 
R

Ron

Yes I know the password, I have outlook open. When I right click Outlook.pst
file & select properties, the only tab I have is general.
What am I missing?
 
B

Brian Tillman [MVP - Outlook]

Yes I know the password, I have outlook open. When I right click
Outlook.pst
file & select properties, the only tab I have is general.
What am I missing?

What type of account are you using? What displays on the General tab?
 
R

Ron

Its a Pop3 account.
General tab shows Outlook.pst.
I can change what I want to open it with.
I can check attributes. Read-only, Hidden, Archive.
 
V

VanguardLH

Ron said:
When I right click Outlook.pst file & select properties, the only tab
I have is general.

Brian said to right-click on the root of the PST. You mistook that to
mean right-clicking on the .pst file (which you are doing outside of
Outlook). INSIDE of Outlook after loading the .pst file (the message
store for Outlook), right-click on the root NODE in the tree list of
folders in the message store. You want to look at the properties for
the message store, and that's by looking at the properties of the root
node in the tree list (the root node is often labelled "Outlook
Today").
 
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B

Brian Tillman [MVP - Outlook]

Its a Pop3 account.
General tab shows Outlook.pst.
I can change what I want to open it with.
I can check attributes. Read-only, Hidden, Archive.

You're looking at it in Windows Explorer, not from within Outlook. Notice
that I said you should look at the properties from within Outlook.
 
R

Ron

I do not know what you mean by right clicking on the root od the PST.
I opened outlook. I clicked open Outlook Data file.
l can not right click on the folder. If I right click in the PST file
within the folder, all I get is the General tab under properties.
 
B

Brian Tillman [MVP - Outlook]

I do not know what you mean by right clicking on the root od the PST.
I opened outlook. I clicked open Outlook Data file.
l can not right click on the folder. If I right click in the PST file
within the folder, all I get is the General tab under properties.

Open the file in Outlook with File>Open>Outlook Data File. Select the file,
click OK. This will make the folders in that PST available in the Folder List
of the Navigation Pane. You will see the root of those folders there and
it'll probably be named "Personal Folders". Right-click that root in the
Navigation Pane and choose Properties, then click Advanced.
 
R

Ron

Got it. Thanks.

Brian Tillman said:
Open the file in Outlook with File>Open>Outlook Data File. Select the file,
click OK. This will make the folders in that PST available in the Folder List
of the Navigation Pane. You will see the root of those folders there and
it'll probably be named "Personal Folders". Right-click that root in the
Navigation Pane and choose Properties, then click Advanced.
 
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