J
Joy
Issue: Name will not resolve when addressing
using "firstname lastname" format. Name will resolve when
using "lastname, firstname" format.
In AD, the user has the following setup:
First Name: Jonathan
Last Name: Smith
Display Name: Smith, John
Description: John Smith
Incidentally, I too have a similar setup in which I my
firstname in the "First Name" field and the "Display Name"
field do not match but there are no issues with resolving
my name when using the "firstname lastname" format.
Can you help us identify what fields Exchange uses when
trying to resolve a name using the "firstname lastname"
format? We know it uses the Display Name field but what
other fields would it use?
using "firstname lastname" format. Name will resolve when
using "lastname, firstname" format.
In AD, the user has the following setup:
First Name: Jonathan
Last Name: Smith
Display Name: Smith, John
Description: John Smith
Incidentally, I too have a similar setup in which I my
firstname in the "First Name" field and the "Display Name"
field do not match but there are no issues with resolving
my name when using the "firstname lastname" format.
Can you help us identify what fields Exchange uses when
trying to resolve a name using the "firstname lastname"
format? We know it uses the Display Name field but what
other fields would it use?