Restore business contact history

T

Taylor1234

My e-mail/ task and note history no longer shows in each individual business
contact. Only now shows the e-mails for my in box!!
 
P

Patricia Cardoza [Outlook MVP]

This is usually caused by a forms cache corruption. Use the following steps
to resolve the problem.

1. In Outlook, go to Tools and choose Options.
2. Choose the Other tab.
3. Click Advanced Options
4. Click Custom Forms
5. Click Manage Forms
6. Click Clear Cache.

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
 
O

Olympia

I am having the same problem, I was not able to restore business contact as
it should be. After cllicking on Clear cache should I exit the window or
should I do something else?
 
P

Patricia Cardoza [Outlook MVP]

Sometimes I find I need to click the Clear Cache button a couple of times in
a row. then just click Close and Ok until you're back at the main window.

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com
 
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