Restoring a PST File

M

Michael

Further to my previous Posts.
1. I have backed up the outlook.pst file to CD using NERO
2. I have restored the same outlook.pst file to a
seperate folder
3. I have checked the file attribute and made sure the
archive bit is off
4. I have run the scanpst program over the outlook.pst
file.

SCANPST came up with a large number of errors (I have the
file). An example is:
!!PMap page @6112768: PTYPE mismatch (read 00, expected
83)
!!PMap page @6112768: BID mismatch (read 0, expected
5D4600)

When I open or import the outlook.pst file, there are 2
empty folders... recovered and deleted.

Any suggestions as to what went wrong?

Thanks in advance

Michael
 
B

Brian Tillman

Michael said:
Further to my previous Posts.
1. I have backed up the outlook.pst file to CD using NERO

If you have Windows XP, just copy it to the CD device.
2. I have restored the same outlook.pst file to a
seperate folder

How? Just drag-and-drop.
3. I have checked the file attribute and made sure the
archive bit is off

Not relevent. Make sure the Read-Only attribute is off.
 
G

Guest

-----Original Message-----
NERO

If you have Windows XP, just copy it to the CD device.


How? Just drag-and-drop.


Not relevent. Make sure the Read-Only attribute is off.
Brian,
Yes, I dragged and dropped.
The Read Only was set off before the attempt to restore.

Michael
 
B

Brian Tillman

Yes, I dragged and dropped.

Then why did you say in your original post:
1. I have backed up the outlook.pst file to CD using NERO

This implies that you started the Nero application, pointed it at the PST
and then burned it to the CD. Did you try using Windows' built-in CD
burning?
The Read Only was set off before the attempt to restore.

In your OP you said:
2. I have restored the same outlook.pst file to a seperate folder

You must remove the read-only _after_ restoring the PST to your hard drive.
You cannot remove it _before_ the restore, as you state you did above, since
CDs don't allow read/write access to files they contain.

No where in your original post does it say you first copied the PST to HD
and then remove the read-only attribute.

Please list exactly all steps you used to try to move the PST. Start at the
very beginning.
 
G

Guest

-----Original Message-----
(e-mail address removed)

Then why did you say in your original post:
NERO

This implies that you started the Nero application, pointed it at the PST
and then burned it to the CD. Did you try using Windows' built-in CD
burning?
restore.

In your OP you said:
seperate folder

You must remove the read-only _after_ restoring the PST to your hard drive.
You cannot remove it _before_ the restore, as you state you did above, since
CDs don't allow read/write access to files they contain.

No where in your original post does it say you first copied the PST to HD
and then remove the read-only attribute.

Please list exactly all steps you used to try to move the PST. Start at the
very beginning.
OK Brian, The exact steps.
1. Ended Outlook
2. Started Nero Express and burnt the PST file to the CD.
3. Dragged and Dropped the PST file from the CD to a
seperate folder on the PC. The PST file is 282MB.
3. I changed the file attributes and removed the archive
and read only attributes to blank.
4. I opened Outlook and tried to open the restored PST
file and failed.
5. I ran the SCANPST and had errors.
6. I opened the PST file with Outlook and had no mail
available.

Thanks

Michael
 
B

Brian Tillman

OK Brian, The exact steps.
1. Ended Outlook

Did you verify that Outlook was actually closed by checking in the task list
in Task Manager?
2. Started Nero Express and burnt the PST file to the CD.

I suspect that this is where the corruption occurred. Either the PST wasn't
closed or Nero corrupted it. Is this a Windows XP machine? If so, try
using Windows' built-in burning.
3. Dragged and Dropped the PST file from the CD to a
seperate folder on the PC. The PST file is 282MB.
3. I changed the file attributes and removed the archive
and read only attributes to blank.

The archive attribute can remain set, but remoing it should have no effect.
Of course, you did the correct thing with the read-only attribute.
4. I opened Outlook and tried to open the restored PST
file and failed.

How? Did you use File>Open?
 
M

Michael

Brian,
I will have to visit the guy and recheck everything from
scratch.
I will repost next week.

regards

Michael
 

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