Returning to message with word attachment

[Katpitts]

We've encountered an odd issue. If a user is in Outlook 2003, and is
in the process of composing a couple of replys, and then minimizes the
replies to view a word attachment in a third email, and then closes
the view of the attachment... the user is then taken to one of the
replies being composed (even if it was minimized) - instead of the
last message viewed which contained the attachment. We can actually
watch one of the reply messages open right before the word document is
displayed. Doesn't seem to matter if reading layout is used or not --
nor does it matter if we have Word used as editor or not. I can
easily duplicate on another machine. Any thoughts? Thanks.

 

[Kim Helmer]

When using word as email editor, every time you write an email you are
starting a word document. Thats why when you close down your email
attachment you will see the reply emails (word documents).

You are saying that this problem occurs even though word is deselected as
email editor. Double check that again, because I caonnot reproduce that in
any version of Outlook.

Hope this helps.

Kim Helmer