Ribbon run time error

[USAOz]

I am using Office 2007 Entreprise.

I USED to have access to an add-in named "Access Outlook Add-in for Data
Collection and Publication". That has now disappeared and I can't get it back
(I have posted to other forums about this issue but with no satisfactory
responses).

So, assuming I can no longer use this add-in I am now faced with a two-fold
problem.

a) The add-in created a subfolder in my Outlook 2007 Inbox. Can I now
delete that as I can't get the add-in to work and can't find out how to
re-install it)?

b) EVERY time I now double-click a message in Outlook 2007 to open it I get
an error message that is titled 'Custom UI Runtime Error in Microsoft Access
Outlook Add-in for Data Collection and Publishing'. The text of the message
reads:
'An error occurred in calling the callback: "Ribbon_GetDCVisible"

How do I get rid of this annoying error - that I believe is related to the
missing add-in (and Outlook ribbon????).

I have been advised to go to Tools/Trusted Center/Com Adds to get the
missing add-in but it not there in either Outlook OR Access.

I'm now at a dead-end for this issue to be resolved (preferably WITH the
add-in restored AND Outlook Ribbon restored).

Can anyone REALLY help here? MVP has not been useful thuis far.

 

[Beth Melton]

Have you tried going into the setup of your Office installation and checking
the Access options? I I think the add-in is part of "Additional Add-ins"
under Access. It could be it's simply uninstalled or it could be corrupt.
You might also try repairing your Office installation.

~Beth Melton
Microsoft Office MVP