RMA database?

[Shane]

Hello! I'm getting into setting up a MS access database for a small company.
(5 people)

Basically I'm looking for a good place to find a specific template so I
don't have to start from the ground up.

I have found these templates here, but they don't seem to include what I need.

http://office.microsoft.com/en-us/te...800981033.aspx

I'm looking for a database to track RMAs. Here some examples of what info we
are looking for.

* Bug reports – User is able to pick from a set of products/parameters
before entering a bug.
* Support Call logs
* RMA info/tracking
* Product feature requests


Just wondering if anyone had any tips on what I am trying to do or can point
me in the correct direction.