Rule causing Outlook to stop responding

D

Duff

Client machine W2K, Office XP Pro SP 2
I am using Outlook for Pop3 mail. I have reinstalled W2K and Office XP due
to this problem occurring. I have a new .pst file from the install and I had
run the scanpst.exe on the old installation with no change in my results. It
seemed to start after installing Office SP3 which is why I only install SP2
at this point. I have created and now deleted another rule that simply moves
email from another address to a folder and it worked fine. I recreated the
following rule:

Apply this rule after the message arrives from [email protected] and permanently
delete it and stop processing more rules

I get mixed results. Sometimes Outlook stops responding and I have to do a
manual shut down of the program, sometimes the rule does nothing and
sometimes I get a "Rules Error" message telling me I don't have permission
to run this rule. This causes the rule to become unchecked in the rules
wizard. I am the only user on this machine and my account is set as an
Administrator account. I am connected to a W2K server that does NOT use
Exchange and has no email setup on it at all.

I've posted this again as I seem to have lost any indication of my thread
since my reinstallation. Any help would be most appreciated.

TIA

Duff
 
D

Duff

I have disabled my anti-virus software and also created a test rule using my
own email address. I have the same results. If I just delete an email with
the rule it works fine. It is only when I "permanently delete" the email
that Outlook locks up. I also created a couple rules to check the "move to
folder" and those rules work fine as well. Any other suggestions would be
great!

TIA

Duff
 
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