rules wizard

[joe]

sometimes when i run my rule wizard some emails sometimes
get ignored and stay in my inbox instead of going to the
appropiate folder. When i run this rule manuly it run
correctly and moves the email to the right folder.

 

[Jocelyn Fiorello [MVP - Outlook]]

You might want to try adding "stop processing more rules" to your rules to
make sure only one rule acts on a particular message. If you allow multiple
rules to act on a single message (and they will if you don't use the "stop
processing" line), sometimes duplicates are created, or messages are moved
around to many different folders and end up in a folder you didn't expect.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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[jme]

I have this same problem - I have 4 rules for specific e-mails to go to 4 specific folders when they arrive in my inbox. Such as if a message is from Jane Smith go to Smith folder OR if a message is from John Doe go to Doe folder. However, the rules are randomly working - sometimes the specified e-mails stay in my inbox instead of going to the Doe or Smith folders.

If I add "stop processing more rules" to each rule as you suggest won't this stop the other rules from working? Or is it acting like an "OR" command?

 

[Jocelyn Fiorello [MVP - Outlook]]

In those cases you might want to just wait like it suggests -- sometimes it
takes a while (even an hour or more) for a message to appear in the web
newsgroup interface, whether or not you get an error message In any
event, I just responded to the message you posted 2 minutes after this one.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In