Run-time error in office 2002 & 2002

[Anny]

I have office 2000 installed but when i started it i
received the following msg:
run-time error '-2147417848 (80010108)
method 'CommandBar' of object 'CommandBarPopup' failed

I have tried reinstalling 2000 and even upgraded to 2002
but it hasn't fixed the problem.

If anyone has any ideas i would be extremely grateful

Thanks

 

[Anny]

hmm that wasn't very clear...i meant word 2000 & 2002

 

[Beth Melton]

Hi Anny,

A "runtime" error means that there is an error in a macro or add-in that is
attempting to run. Typically these macros are created by a third-party and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)

Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their software
with Word.

Go to Tools/Templates and Add-Ins and see if there are any global templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.

The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder will be located
in the installation path for Office.

If you find more than one add-in move them one at a time until you
determine which one is causing the problem.

For additional troubleshooting steps for errors starting/exiting Word see
this article:
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm


Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/