A
Alison
This problem has only started during the past few days--
previously everything was working fine.
Symptoms: Outlook won't load further than the first logo
screen, or displays the lists of messages, then
immediately crashes, or crashes when you try to open a
message. Sometimes an error message appears saying that
the Windows installer needs to be present. The performance
meter shows that paged memory is maxed out as soon as
Outlook is launched.
I have increased the virtual memory allowance to the
maximum, and have also "repaired" Outlook by reinstalling
it from the install CD. This has not fixed the problem.
Changes made to system in past few days:
- installed latest security patches (I've rolled back the
system to before this, but it made no difference)
- created an additional user account on the system
- been playing "SIMS" a lot (from the new user account).
Additional symptoms:
- virus check hangs after checking approx. 2500 files
(appears to run out of memory)
- AOL messenger won't work (but other messengers OK).
Any suggestions would be most appreciated!
thank you
previously everything was working fine.
Symptoms: Outlook won't load further than the first logo
screen, or displays the lists of messages, then
immediately crashes, or crashes when you try to open a
message. Sometimes an error message appears saying that
the Windows installer needs to be present. The performance
meter shows that paged memory is maxed out as soon as
Outlook is launched.
I have increased the virtual memory allowance to the
maximum, and have also "repaired" Outlook by reinstalling
it from the install CD. This has not fixed the problem.
Changes made to system in past few days:
- installed latest security patches (I've rolled back the
system to before this, but it made no difference)
- created an additional user account on the system
- been playing "SIMS" a lot (from the new user account).
Additional symptoms:
- virus check hangs after checking approx. 2500 files
(appears to run out of memory)
- AOL messenger won't work (but other messengers OK).
Any suggestions would be most appreciated!
thank you