R
Rich Roller
WinXP sp2 & Outlook 2003 sp3: Junk E-mail Filter used for years with
good success. Then sometime in 2008 (late summer?) it stopped working
right. Specifically the Safe Sender mechanism is broken, resulting in
false-positives.
Settings: Junk E-mail filtering on and set to "Low"; Safe Senders has many
addresses in its list, plus "Also trust e-mail from my Contacts" is on too.
Junk E-mail filtering was fine before... it caught most of spam with
virtually no false-positives, maybe once a month. Now, getting 5-10 false
postives a day, especially from people who are in Contacts.
Things tried which have NOT helped at all:
- Junk E-mail Filtering updated by MSUpdate (this has always been
up-to-date, as it is now)
- Ran Detect & Repair on mailbox/PST
- Add false-positive addresses to the Safe Senders List
- Deleted/recreated the Junk E-mail rule using OutlookSpy add-in (as per
instructions at http://www.outlook-tips.net/howto/fix_junk.htm)
The only other idea I have presently is to upgrade to OL 2007 and hope.
Obviously it did work before in OL 2003 and so you'd think it's fixable
without an upgrade.
Anyone else have this problem or have advice on what might fix it?
TIA,
Rich
p.s. Originally posted in ms.public.outlook but then decided
ms.public.outlook.general might be better so...
good success. Then sometime in 2008 (late summer?) it stopped working
right. Specifically the Safe Sender mechanism is broken, resulting in
false-positives.
Settings: Junk E-mail filtering on and set to "Low"; Safe Senders has many
addresses in its list, plus "Also trust e-mail from my Contacts" is on too.
Junk E-mail filtering was fine before... it caught most of spam with
virtually no false-positives, maybe once a month. Now, getting 5-10 false
postives a day, especially from people who are in Contacts.
Things tried which have NOT helped at all:
- Junk E-mail Filtering updated by MSUpdate (this has always been
up-to-date, as it is now)
- Ran Detect & Repair on mailbox/PST
- Add false-positive addresses to the Safe Senders List
- Deleted/recreated the Junk E-mail rule using OutlookSpy add-in (as per
instructions at http://www.outlook-tips.net/howto/fix_junk.htm)
The only other idea I have presently is to upgrade to OL 2007 and hope.
Obviously it did work before in OL 2003 and so you'd think it's fixable
without an upgrade.
Anyone else have this problem or have advice on what might fix it?
TIA,
Rich
p.s. Originally posted in ms.public.outlook but then decided
ms.public.outlook.general might be better so...