Saving error

[ngfoffice]

I have Word for Window 97 and when I save a document, it only keeps the first letter of the document name as its saved name. For ex, if I try to save a document named letter.doc, it will only save l.doc
This started last week, after I installed patches to fix a different problem with saving. That problem was that I could not print or save a document with getting an application error. After I installed the patches, that worked but now I have this new problem.
Help would be appreciated!
Thanks,
Sharon

 

[Suzanne S. Barnhill]

This problem occurs when Word is set to (Windows 95) compatibility mode in
Windows XP. Instructions from Office MVP Beth Melton for correcting this:

To rectify:

- Locate WinWord.exe
- Right-click and select Properties
- Select the Compatibility tab
- See if you have a Compatibility Mode set
- If set remove the tick in "Run this program in compatibility mode"

I have Word for Window 97 and when I save a document, it only keeps the

first letter of the document name as its saved name. For ex, if I try to
save a document named letter.doc, it will only save l.doc

This started last week, after I installed patches to fix a different

problem with saving. That problem was that I could not print or save a
document with getting an application error. After I installed the patches,
that worked but now I have this new problem.

 

[garfield-n-odie]

Hi Sharon. Try closing all open applications, then use Windows Explorer
to find the winword.exe file in your computer. Right-click on the file,
and left-click on Properties | Compatibility tab. If the "Run this
program in compatibility mode for: Windows 95" box is checked, uncheck
it, and click on Apply. Does this fix the problem?

 

[ngfoffice]

Thank you! That fixed the problem.
-Sharon

This problem occurs when Word is set to (Windows 95) compatibility mode in
Windows XP. Instructions from Office MVP Beth Melton for correcting this:

To rectify:

- Locate WinWord.exe
- Right-click and select Properties
- Select the Compatibility tab
- See if you have a Compatibility Mode set
- If set remove the tick in "Run this program in compatibility mode"





first letter of the document name as its saved name. For ex, if I try to
save a document named letter.doc, it will only save l.doc
problem with saving. That problem was that I could not print or save a
document with getting an application error. After I installed the patches,
that worked but now I have this new problem.

 

[ngfoffice]

Yes, that fixed it. Thank you!

-Sharon

Hi Sharon. Try closing all open applications, then use Windows Explorer
to find the winword.exe file in your computer. Right-click on the file,
and left-click on Properties | Compatibility tab. If the "Run this
program in compatibility mode for: Windows 95" box is checked, uncheck
it, and click on Apply. Does this fix the problem?