Scanpst.exe error log - what does it mean, what do I do about it?

J

John

Hi,

I've got an Outlook 2003 .pst file that I was having all of my mail go to, and I would occasionally get error messages in Outlook causing me to quit and restart the program. I've run scanpst.exe on the file, and it finds errors and says it repairs them, but the problems persist. The error log has some information in it, but I'm wonrdering what it means and how I go about resolving this issue. As it happens, this is the second .pst file this has happened to. I created this one to use after my previous file was similarly damaged. Here is the error log:


Microsoft (R) Inbox Repair Tool
Copyright (C) Microsoft Corp 1995-1996. All rights reserved.

**Beginning NDB recovery

**Attempting to open database

**Attempting to validate header

**Attempting to validate AMap

!!AMap page @87122944: CRC mismatch (read 79EBB518, computed 5CCF1299)

!!AMap page @116073472: CRC mismatch (read 441A4402, computed E4EF8CAA)

!!Computed cbAMapFree of 4321472, but header has 4333184

**Attempting to validate BBT

**Attempting to validate NBT

**Attempting to validate BBT refcounts

**Attempting to validate header NID high-water marks

**Beginning PST/OST recovery

**Attempting to recover all top-level objects

!!Folder invalid high-water-mark (nidi=153D, nidiHigh=1557)

**Attempting to walk all folders

**Attempting to locate any orphaned folders/messages

**Attempting to check top-level objects for consistency

??Deleting SDO

**Updating folder hierarchy

**Attempting to fix original file

**Attempting to copy back BBT

**Attempting to copy back NBT

I hope someone can help. Thanks!

-John
 
R

Roady [MVP]

Are you storing the pst-file on a networkshare or on the local harddisk?

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Save Embedded Pictures in Their Original Format
-Create an Office XP CD slipstreamed with Service Pack 3

-----
John said:
Hi,

I've got an Outlook 2003 .pst file that I was having all of my mail go to,
and I would occasionally get error messages in Outlook causing me to quit
and restart the program. I've run scanpst.exe on the file, and it finds
errors and says it repairs them, but the problems persist. The error log has
some information in it, but I'm wonrdering what it means and how I go about
resolving this issue. As it happens, this is the second .pst file this has
happened to. I created this one to use after my previous file was similarly
damaged. Here is the error log:
 
R

Roady [MVP]

If you run scanpst.exe a second time on the repaired pst-file does it still
says it is corrupted?

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Save Embedded Pictures in Their Original Format
-Create an Office XP CD slipstreamed with Service Pack 3
 

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