scheduled send and recieve not working in Outlook 2002

B

Benji

Can anyone point me to a fix for this feature or am I doing something wrong?
I have a user that says it works sometimes ie the auto send and recieve
which is set up to check ever 3 mins then sometimes she calls and says she
how not recieved email for 2 hours I tell her to hit send and recieve and
boom 4 emails come down?

Anyone else familiar with this? If so whats the fix

Thanks
 
J

Jon

Go to Tools->Send/Receive Settings and make sure that Disable Scheduled
Send/Receive is not checked. If there is a check mark by it, uncheck it.
 
B

Benji

no there is not check. The schedule works sometimes but quits periodically.?
Im lost here? Maybe reinstall?

THanks
 
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