Scheduling field techs

[jbiasella]

Can MS Project be used to schedule field technicians?

 

[alex]

no not really. I have built my custom web based solutions for that sort of
purpose. would you like me to build one for you?

 

[Steve House [Project MVP]]

It depends - if those field techs are doing identifiable and quantifiable
tasks in a project environment, sure. If they're doing ongoing line of
business service calls, not really. The key is whether there is a
schedulable piece of work with a concrete start and stop time at which point
it can be said it's been done for all time.

 

[Maurice Birchler]

Native Microsoft Project lacks a number of the features for service
management. However, I have developed an application in Microsoft Project
that does this exceptionally well. It has calendars on the assets that you
service to ensure that the service person only works on the asset when it is
available. Have a look at www.preventive.co.nz