J
Jarryd
Hi,
I have an Outlook 2007 client installed on Vista Business connected to MS
Exchange 2003. Outlook is configured to move all mail older than 1 year to
an archive.pst file residing on a mapped net drive on a weekly basis. When
you search for emails in Outlook the emails in the archive.pst file are not
picked up. I have proved this by searching the subject line of an email
that is in the archive.pst file and NOT in the exchange mailbox and 0
results are returned.
Outlook's search settings have tick boxes for both the Mailbox - User store
and the Archive.pst store. Indexing in Control Panel has been configured to
index psts (bear in mind the pst file resides on a network drive - is this
my problem?).
Now I have read up a bit on this, but maybe not enough. Anyway, it
shouldn't be this hard. I remembered a.) rebuilding the indexes and b.)
removing the check boxes for Archive.pst in Outlook and psts in Indexing,
restarting, setting these back to "on", restarting, opening Outlook. This
hasn't helped. I think it did work for a wee while, but it soon fell over
again.
So, from what I gather is that this search engine is pretty much useless.
MS should be ashamed, basically. Is that unfair? Is there something I have
failed to do or understand? I have ever so recently discovered KB 918996.
Is this my problem? It is just that I would have thought that Outlook knows
to index this pst store and knows where it is. Configuring index locations,
then file types, then software clients is a bit tedious in my opinion, but I
guess it's a "work in progress" and I shouldn't be such a whinge.
Please could someone let me know if I am barking up the right tree here with
KB 918996.
TIA,
Jarryd
I have an Outlook 2007 client installed on Vista Business connected to MS
Exchange 2003. Outlook is configured to move all mail older than 1 year to
an archive.pst file residing on a mapped net drive on a weekly basis. When
you search for emails in Outlook the emails in the archive.pst file are not
picked up. I have proved this by searching the subject line of an email
that is in the archive.pst file and NOT in the exchange mailbox and 0
results are returned.
Outlook's search settings have tick boxes for both the Mailbox - User store
and the Archive.pst store. Indexing in Control Panel has been configured to
index psts (bear in mind the pst file resides on a network drive - is this
my problem?).
Now I have read up a bit on this, but maybe not enough. Anyway, it
shouldn't be this hard. I remembered a.) rebuilding the indexes and b.)
removing the check boxes for Archive.pst in Outlook and psts in Indexing,
restarting, setting these back to "on", restarting, opening Outlook. This
hasn't helped. I think it did work for a wee while, but it soon fell over
again.
So, from what I gather is that this search engine is pretty much useless.
MS should be ashamed, basically. Is that unfair? Is there something I have
failed to do or understand? I have ever so recently discovered KB 918996.
Is this my problem? It is just that I would have thought that Outlook knows
to index this pst store and knows where it is. Configuring index locations,
then file types, then software clients is a bit tedious in my opinion, but I
guess it's a "work in progress" and I shouldn't be such a whinge.
Please could someone let me know if I am barking up the right tree here with
KB 918996.
TIA,
Jarryd