J
John Harris
I upgraded a client to Office 2003. He then received an email with excel
attachments. When he tried to open the attachment, excel gave him the error:
"Cannot open file. Your antivirus has found a problem with this file"
I forwarded over to my email (we are on the same network) and while I had to
enable a macro, it opened fine. I downloaded both files and sent it back to
him.
Same message.
I then disabled Norton Enterprise so that he has no AV running and tried to
open it again.
Same message.
Everyone else I have sent it to has no trouble, and this is occurring only
since the upgrade from Office XP to 2K3.
Any ideas?
TIA
attachments. When he tried to open the attachment, excel gave him the error:
"Cannot open file. Your antivirus has found a problem with this file"
I forwarded over to my email (we are on the same network) and while I had to
enable a macro, it opened fine. I downloaded both files and sent it back to
him.
Same message.
I then disabled Norton Enterprise so that he has no AV running and tried to
open it again.
Same message.
Everyone else I have sent it to has no trouble, and this is occurring only
since the upgrade from Office XP to 2K3.
Any ideas?
TIA