Selecting Ignore All isn't persistent

J

John Rocha

I am really hoping this is a confiuration issue and not a defect with office.

I am working on a large document for work, and I have found that the words
that I mark as "Ignore All" for spelling aren't staying marked.

The words will remain marked as ignored as long as I have the document open,
and it seems that they will remain marked even if I close the document and
then reopen it an hour or so later.

But if I close the document, go home for the evening, and not open it until
the following day... THEN, then I amd finding all my ignore all work is
undone.

To answer some questions ahead of time:
(1) No, I am not selecint the spelling option to recheck the document.

(2) No, no one else is editing this document. The document is not on a
network its on my laptop. I'm the only one editing or opening this file.

I have asked around with some of my co-workers, and it appears that they too
have experieced this problem but they just turn off spell checking all
together. They don't want to deal with the annoyance of it not working. For
me, I, ahhh, need the spell checker :) so I really want to get this to work
correctly.

Any suggestions out there on whats wrong with my configuration? Or is this a
prodcut defect?

Thanks in advance,

-=John
 
S

Sasha

John Rocha said:
I am really hoping this is a confiuration issue and not a defect with office.

I am working on a large document for work, and I have found that the words
that I mark as "Ignore All" for spelling aren't staying marked.

The words will remain marked as ignored as long as I have the document open,
and it seems that they will remain marked even if I close the document and
then reopen it an hour or so later.

But if I close the document, go home for the evening, and not open it until
the following day... THEN, then I amd finding all my ignore all work is
undone.

To answer some questions ahead of time:
(1) No, I am not selecint the spelling option to recheck the document.

(2) No, no one else is editing this document. The document is not on a
network its on my laptop. I'm the only one editing or opening this file.

I have asked around with some of my co-workers, and it appears that they too
have experieced this problem but they just turn off spell checking all
together. They don't want to deal with the annoyance of it not working. For
me, I, ahhh, need the spell checker :) so I really want to get this to work
correctly.

Any suggestions out there on whats wrong with my configuration? Or is this a
prodcut defect?

Thanks in advance,

-=John
Click to expand...


Does it do that only if you turn the computer off (or log off)? Because the
computer might have something like deep freeze that deletes the files that
have the autocorrect things in them when it is turned off.
 
S

Sasha

John Rocha said:
Yes this is happening when I log off of XP and then turn the laptop off, or
it happens when I hibernate in XP and then turn the laptop off. In all cases
I first completely exit all of my programs.

Do you know the names and locations of the helper files that contain the
"ignore all" tags? I could watch for that.

As far as I know I don't have anything that automatically cleans or deletes
items on my laptop. I am generally rather mistrusting of applications like
that, but I suppose corporate might have placed some stealth tools like that
on the machine.
Click to expand...


I'm not entirely sure, but from what I've heard, it should be in the
[install folder]/Library/Preferences/Microsoft
folder. You could take the file and copy it elsewhere, and then after it
starts doing that thing again, copy it and see if that fixes the problem.

And about the thing you said, usually companies put that software on their
employee's computers so that even if they accidentally (or intentionally)
download some malicious software onto the computer, it would be deleted when
they log off. And just to be sure that's what it is, you might wanna try
adding something to autocorrect list, and right away restarting the computer;
if that file is gone, you know that's what it is because the computer used to
stay on and retain the file for a period of time longer than what it took you
to restart the computer. I'm not sure if I've explained myself clearly, so
ask if you don't understand something.
 
J

John Rocha

Sasha,

I did try a little experiment.

I marked a bunch of text as Ignore All.

I saved and closed the document.

I then hibernated XP, and turned the laptop off.

Finally I powered back on, and opened the document.

The ignore all marked text is remaining marked under this scenario. I don't
think its a matter of helper files being deleted. Although maybe its a
startup thing that corporate does "once" per day.

I will definately keep an eye open for this, but it would greatly help if we
knew where these helper type files reside. It also seems a shame that the
application would do this--placing informaiton like this outside the actual
file.

What happens if I now hand this off to a co-worker for them to finish their
section? Since they don't have the same helper files, all the words would
appear for them again. But, now I'm gonig off on a tangent.

Thanks for your idea.

-=John
 
S

Sasha

John Rocha said:
Sasha,

I did try a little experiment.

I marked a bunch of text as Ignore All.

I saved and closed the document.

I then hibernated XP, and turned the laptop off.

Finally I powered back on, and opened the document.

The ignore all marked text is remaining marked under this scenario. I don't
think its a matter of helper files being deleted. Although maybe its a
startup thing that corporate does "once" per day.

I will definately keep an eye open for this, but it would greatly help if we
knew where these helper type files reside. It also seems a shame that the
application would do this--placing informaiton like this outside the actual
file.

What happens if I now hand this off to a co-worker for them to finish their
section? Since they don't have the same helper files, all the words would
appear for them again. But, now I'm gonig off on a tangent.

Thanks for your idea.

-=John
Click to expand...


Of course, you're right about the fact that a file should retain some of the
auto-corrected words, but at the same time, you should see why it would be
useful for it to be the way it is: if you write tons of scientific papers on
some topic and that topic is not in the auto-correct list, you wouldn't want
to add the topic to the correct list every time. But if you wanna suggest
the document-attached autocorrection wordlist to MicroSoft, just let me know
the URL of the suggestion, and I'll vote for it.
 
S

Sasha

Sasha said:
Of course, you're right about the fact that a file should retain some of the
auto-corrected words, but at the same time, you should see why it would be
useful for it to be the way it is: if you write tons of scientific papers on
some topic and that topic is not in the auto-correct list, you wouldn't want
to add the topic to the correct list every time. But if you wanna suggest
the document-attached autocorrection wordlist to MicroSoft, just let me know
the URL of the suggestion, and I'll vote for it.
Click to expand...


Have you tried restarting, not hibernating, it without going home?
 
J

John Rocha

I found the foloder [install folder]/Library/Preferences/Microsoft but
nothing in there appeared to be storing any data. I say this because the last
modified times are all very old. However, upon thinking about this, I
suspect it might be because this it the "program location" -- where all users
of the PC would access.

So I browsed to C:\Documents and Settings\[user id]\Application
Data\Microsoft\Office and found files that where being updated regularly.
Unfortunately, none of these files are updated when I tell the spell checker
to ignore a word for the current document.

Based on your last comment I think we might have a misunderstanding. You
keep talking about autocorrect. I am not having a problem with auto correct
-- which I equate to the local dictionary. I am refering to the "ignore all
instances" which does not add it to the dictionary, but just tells MSO that
this particular word can be ignored in this one document.

This is datum that is relevant to this one document, not to any other
documents.
 
S

Sasha

John Rocha said:
I tried shut down too. The problem continues :(
Click to expand...

Sorry it took me so long to respond: I downloaded IE7 and it kept on
malfunctioning, but now I figured out doubleclicking the title brings up a
forum thingie where I can actually view messages. So let me summarize: you
shut down computer and turn it on: it's OK; you hibernate, go home, and
return: the autocorrect is erased. Right? If that is the case, maybe they
reset the system every midnight or something.
 
J

John Rocha

Your summary is close.

1) I can shut down or hibernate, and then open the files and "sometimes" it
is okay.

2) If I shut down or hibernate, go home for the evening and then restart the
next day, then it is almost always lost.

I also obsered something else strange the other day. I had been working on
the document all day, marking many items as ignore all, and doing many saves.
Then after a proof read of a section, I went back to change something (the
document was kept open the entire time). As I started typing, words on that
page started popping up with the red line. These where words I did not
modify, and had previously in this same session marked as ignore all.

I do not believe its a matter of some supporting file being deleted. It
might be, but so far I haven't found any evidence to support that.
 
S

Sasha

John Rocha said:
Your summary is close.

1) I can shut down or hibernate, and then open the files and "sometimes" it
is okay.

2) If I shut down or hibernate, go home for the evening and then restart the
next day, then it is almost always lost.

I also obsered something else strange the other day. I had been working on
the document all day, marking many items as ignore all, and doing many saves.
Then after a proof read of a section, I went back to change something (the
document was kept open the entire time). As I started typing, words on that
page started popping up with the red line. These where words I did not
modify, and had previously in this same session marked as ignore all.

I do not believe its a matter of some supporting file being deleted. It
might be, but so far I haven't found any evidence to support that.
Click to expand...


Which version of MicroSoft Office do you have?
In the meanwhile, would you mind emailing me at [email protected] so that
I could give you my personal email and messenger info and we could
communicate about this issue on a more regular basis?
 
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