P
PAULINE
I cannot see my send and receive button in outlook. Can anyone tell me where
to find it. Txs
to find it. Txs
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K
K. Orland
Are you viewing your standard toolbar?
View > Toolbars > Standard toolbar.
F9 also works to send/receive.
View > Toolbars > Standard toolbar.
F9 also works to send/receive.
P
PAULINE
Yes i have the standard toolbar on. When i first go into outlook i can see
it but then it disappears. Anything I can do to put it back?
it but then it disappears. Anything I can do to put it back?
K
K. Orland
The Send/Receive button is part of the Standard toolbar. If your toolbar is
disappearing, perhaps it's corrupted. To force it to recreate, close Outlook
first and then locate and rename the outcmd.dat file.
This file is likely hidden so you should choose hidden files and folders in
your Search function, I believe this option is available if you click on the
Advanced button.
disappearing, perhaps it's corrupted. To force it to recreate, close Outlook
first and then locate and rename the outcmd.dat file.
This file is likely hidden so you should choose hidden files and folders in
your Search function, I believe this option is available if you click on the
Advanced button.
V
VanguardLH
PAULINE said:I cannot see my send and receive button in outlook. Can anyone tell me where
to find it. Txs
Go into the Mail applet in Control Panel. Do you have any e-mail
accounts defined for Outlook to actually use?
P
PAULINE
Hi
What should i rename it?
txs for help
What should i rename it?
txs for help
K. Orland said:The Send/Receive button is part of the Standard toolbar. If your toolbar is
disappearing, perhaps it's corrupted. To force it to recreate, close Outlook
first and then locate and rename the outcmd.dat file.
This file is likely hidden so you should choose hidden files and folders in
your Search function, I believe this option is available if you click on the
Advanced button.
P
PAULINE
What do i do when i go ibnto mail. Yes i have accounts set up
V
VanguardLH
PAULINE said:What do i do when i go ibnto mail. Yes i have accounts set up
Click on the "Email Accounts" button, then select to "View or change
existing e-mail accounts". Then you can see if you have (or still
have) accounts defined that Outlook can use. If no accounts are
defined, Outlook can't send or receive e-mails and why the Send button
might be missing.
V
VanguardLH
PAULINE said:What should i rename it?
Anything you want, like outcmd.OLD_dat or OLD_outcmd.dat. You want to
use a different name than Outlook uses. Then Outlook will see the file
(by that name) does not exist and create a new one when you start
Outlook (which gives you back the default toolbar setup). You could
also just delete the old outcmd.dat file and restart Outlook to have it
recreate that file. Renaming is suggested to keep a backup of what you
had before.
You say the Send button appears then then quickly disappears. Could be
you installed some software that attempts to modify the toolbars in
Outlook and is screwing them up. Several enhancement utilities for
Outlook run externally of Outlook and then attempt to add their buttons
or own custom toolbar to Outlook but screw up the process. Start
looking at what is running on your host that has anything to do with
your e-mails, like antivirus, antispam, auto-zipping, or other e-mail
utilities.
First try running Outlook in its safe mode ("outlook.exe /safe"). This
does not load any add-ons that have been installed and are enabled in
Outlook. It also does not load any COM extensions that have been
installed to modify Outlook's behavior or add features to Outlook (not
all extensions are listed by the COM Add-Ins manager option in Outlook's
configuration settings). If the problem goes away, you have an add-on
or extension causing the problem. Disable all add-ons and restart
Outlook in normal mode. If the problem still exists, an extension is
causing the problem. You'll have to uninstall the program using
Add/Remove Programs applet that is modifying Outlook. If it works okay
now (with Outlook loaded normally and with extensions loaded but all
add-ons disabled), the unmanageable extensions (those you can't see
listed in Outlook's COM Add-ins manager) are okay. Then start enabling
the COM add-ins one at a time and restart Outlook. If the problem
reappears, it was the prior COM add-in that you reenabled that is
causing the problem. Else, start enabling the add-ons one at a time and
restart Outlook. If the problem reappears, it was the prior add-ons
causing the problem.
P
Peter Foldes
PAULINE
outcmd.old
outcmd.old
B
Brian Tillman [MVP - Outlook]
What should i rename it?
Just delete it.
R
RPM
K. Orland said:Are you viewing your standard toolbar?
View > Toolbars > Standard toolbar.
F9 also works to send/receive.
This the correct answer to this problem but why wasn't given when querying Microsoft outlook ?