"Send" causes re-boot...?

K

Kenneth

Howdy,

Running OL2K I just had a rather odd experience:

I composed a new message (using Word) and then clicked "Send."
Instantly, the screen went black, and, to my surprise, I realized a
moment later that the system was re-booting.

I assumed that we had some sort of power spike that caused that to
happen and I simply re-launched Outlook and did it all again.

The moment I clicked to send, Bang! the same thing happened.

I gave it one more try with the same result.

Fortunately, I have a very good backup system and quickly reverted to
a backup that was about four hours old. Now all is fine.

Has anyone out there seen this sort of thing before? Virus? Evil
spirits? Other possibilities?

Thanks,
 
L

Lanwench [MVP - Exchange]

Kenneth said:
Howdy,

Running OL2K I just had a rather odd experience:

I composed a new message (using Word) and then clicked "Send."
Instantly, the screen went black, and, to my surprise, I realized a
moment later that the system was re-booting.

I assumed that we had some sort of power spike that caused that to
happen and I simply re-launched Outlook and did it all again.

The moment I clicked to send, Bang! the same thing happened.

I gave it one more try with the same result.

Fortunately, I have a very good backup system and quickly reverted to
a backup that was about four hours old. Now all is fine.
Click to expand...

What did you restore? Your PST file?
What happens if you disable Word as email editor?
Did you try placing lit votive candles in a circle around your PC while
murmuring "I Buried Paul"?
 
K

Kenneth

What did you restore? Your PST file?
What happens if you disable Word as email editor?
Did you try placing lit votive candles in a circle around your PC while
murmuring "I Buried Paul"?
Click to expand...

Hi,

Yes, I tried the Paul thing, but to no avail.

I then restored the entire system...

I had not thought to try disabling Word, but should this happen again,
will give that a shot.

Thanks,
 
K

Kenneth

What did you restore? Your PST file?
What happens if you disable Word as email editor?
Did you try placing lit votive candles in a circle around your PC while
murmuring "I Buried Paul"?
Click to expand...

Hello again,

Things have gotten worse (and are even more odd...)

I removed Outlook from my system, then re-installed it.

Now, when I launch Outlook, just as it opens, my system re-boots.
Every time...

I would like to disable Word as my email editor, but don't know how to
do that given that I cannot launch Outlook. I assume that there is a
reg hack.

Might you assist?

Thanks again,
 
Top