Send from Word

[Doug Dreiling]

When I hit the send button in Word or Excell I get a pop
up that say choose profile with Outlook in the drop down.
That is the only name in the drop down. If I hit OK I get
the following Message.
The MAPI Spooler could not be started. Close and then
restartall mail-enabled applications.MAPI 103 (0000004C7)
If I choose to set up a new profile I get a Microsoft
Exchange Setup Wizard. As I try to setup a new profile I
come to the following,
The following unrecoverable error has occured:
The .DLL file for this service is either damaged or could
not be found.
Any ideas?

 

[Libby (MSFT)]

Doug,

What version of Office (and/or Outlook) are you using? Operating system?

The following knowledge base article sounds like it might address your problem:
http://support.microsoft.com/default.aspx?scid=kb;en-us;175772&Product=ou

Or, if using Outlook 97, perhaps this has some clues to help you?
http://support.microsoft.com/default.aspx?scid=kb;en-us;173299&Product=out

Thanks,
--Libby