M
Maxwell S
Thanks for taking the time to read my issue.
This cropped up in Outlook 2007 after installing SP1 yesterday. As
background, I am connected to a work Exchange server and have an external
POP3 account which puts everything into the Exchange Inbox. RPC over HTTP was
being used remotely and worked A-OK. This was all working fine until SP1 was
installed.
After SP1 was installed, I began receiving 0x8004011D - server not available
for my Exchange server and 0x80040900 - server name cannot be found on the
network for my POP3. I searched around the web and found that a possible
solution was to create a new mail profile. I tried this and it connected the
first time on Exchange, but it did not work for POP3. Exchange then stopped
connecting, but instead of 0x8004011D, it just won't connect.
The interesting symptoms are as follows:
- I can get my POP3 mail if I put in the IP address of the incoming and
outgoing server, but not if I put in the FQDN
- I can't add/change my Exchange account settings from within Outlook (the
name cannot be resolved...) but everything works fine from the Mail control
panel icon. If I enter the IP address from within Outlook I can skip that
error but I then get a cannot open information store error instead.
- RPC over HTTP (which worked fine before) no longer allows me to connect.
So basically there appears to be an Outlook 2007 only DNS issue. All of the
servers can be reached fine through other means. I have no idea how to fix
this as no other software appears to be affected.
Any help would be greatly appreciated.
Kind regards,
Max.
This cropped up in Outlook 2007 after installing SP1 yesterday. As
background, I am connected to a work Exchange server and have an external
POP3 account which puts everything into the Exchange Inbox. RPC over HTTP was
being used remotely and worked A-OK. This was all working fine until SP1 was
installed.
After SP1 was installed, I began receiving 0x8004011D - server not available
for my Exchange server and 0x80040900 - server name cannot be found on the
network for my POP3. I searched around the web and found that a possible
solution was to create a new mail profile. I tried this and it connected the
first time on Exchange, but it did not work for POP3. Exchange then stopped
connecting, but instead of 0x8004011D, it just won't connect.
The interesting symptoms are as follows:
- I can get my POP3 mail if I put in the IP address of the incoming and
outgoing server, but not if I put in the FQDN
- I can't add/change my Exchange account settings from within Outlook (the
name cannot be resolved...) but everything works fine from the Mail control
panel icon. If I enter the IP address from within Outlook I can skip that
error but I then get a cannot open information store error instead.
- RPC over HTTP (which worked fine before) no longer allows me to connect.
So basically there appears to be an Outlook 2007 only DNS issue. All of the
servers can be reached fine through other means. I have no idea how to fix
this as no other software appears to be affected.
Any help would be greatly appreciated.
Kind regards,
Max.