Send/Receive Error

[wind3]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I am having trouble with Entourage, I haven't been able to receive messages because it keeps giving me an invalid Username/Password when I never changed anything. I tried re-entering my information and still nothing has changed. Any suggestions?

 

[Diane Ross]

I am having trouble with Entourage, I haven't been able to receive messages
because it keeps giving me an invalid Username/Password when I never changed
anything. I tried re-entering my information and still nothing has changed.
Any suggestions?

You might need to check the advanced settings under Receiving.

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.