Send receive stops working

V

Val

I have outlook 2002 with SP3. Although initially the send/receive works fine,
after about 10 min it stops working, giving the message 0x8004210a. There is
no problem with the internet. If I close Outlook and restart it all is well
for another 10 min. The only information I have found on the microsoft
website is that SP3 is supposed to fix this - but it hasn't. Does anyone else
have any other ideas?
 
B

Ben M. Schorr - MVP Outlook/OneNote

I have outlook 2002 with SP3. Although initially the send/receive
works fine, after about 10 min it stops working, giving the message
0x8004210a. There is no problem with the internet. If I close Outlook
and restart it all is well for another 10 min. The only information I
have found on the microsoft website is that SP3 is supposed to fix
this - but it hasn't. Does anyone else have any other ideas?
Click to expand...

Nothing specific but generically:

1) Have you scanned your machine for viruses/spyware?
2) How much RAM do you have?
3) Have you done a detect and repair on Outlook?
4) Are you running Norton Internet Security by any chance? If so you might
check with them for the latest updates.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Stockholm Consulting Group/KSG
http://www.scgab.com
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
V

Val

1) Have you scanned your machine for viruses/spyware? - Yes
2) How much RAM do you have? - 384MB, XP professional, AMD 500 MHz, free
space 3.5GB
3) Have you done a detect and repair on Outlook? Yes
4) Are you running Norton Internet Security by any chance? No, just ZA
(free) and ETrust AV
 
B

Ben M. Schorr - MVP Outlook/OneNote

1) Have you scanned your machine for viruses/spyware? - Yes
2) How much RAM do you have? - 384MB, XP professional, AMD 500 MHz,
free space 3.5GB
3) Have you done a detect and repair on Outlook? Yes
4) Are you running Norton Internet Security by any chance? No, just
ZA (free) and ETrust AV
Click to expand...


384MB is a little low, but should be sufficient. What happens if you turn
off ETrust as a test?

--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Stockholm Consulting Group/KSG
http://www.scgab.com
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!
 
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