Sending a custom form across Exchange Orgs

M

MikeH

I have created a custom form that needs to be composed from a mail client on
one exchange Organization and sent ( via SMTP ) to a recipient on another
exchange organization.
There is no direct connectivity between these 2 Exchange environments (
Different Companies ), but the exact form has been published into the
Organizational Forms Library in each environment using the exact same name
and version.
Tests have not been successful ( each recipient recieves a blank message )
and I'm wondering now if this is even possible. The form works fine within
it's own Org.
 
S

Sue Mosher [MVP-Outlook]

What version of Outlook? Did you design a read layout as well as a compose layout? Does the recipient see the incoming item as having the correct message class?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
M

MikeH

I used Outlook 2003 to create the form, and all recipients are also using
this version.
It appears that the form is being reset to the IPM.Note message class rather
then the correct IPM.Note.MYForm, so this would explain the inability for
Outlook to use the correct form on the remote mail system.

I guess my question now is, how do I force this message to use the correct
message class?
 
S

Sue Mosher [MVP-Outlook]

You are apparently doing something that one-offs the form, the most likely cause being that you've checked the "send form definition with item" box on the Properties page. See http://www.outlookcode.com/d/formpub.htm#macro for other known causes.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
M

MikeH

Sue,

I've checked the published form on both Exchange systems, and the form does
not have "send form definitions with items" checked. Within the local
Exchange environments, this form runs fine. When the form is addressed to
someone on the other mail system, it is sent out the SMTP gateway and arrives
at the remote user's mailbox as the default message class rather then the
custom class. I'm fairly certain that it's the SMTP gateway itself stripping
out this information, so perhaps this is a question for the Exchange
messageing transport people.

Thanks for your input.
 
S

Sue Mosher [MVP-Outlook]

Yes, that's definitely a possibility: The server might be set to strip TNEF content.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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