Sending failure to recipinet form contacts list

T

Toof

I am using vitsa home premium, office 2007 enterprise ad norton internet
security 2008. All issues are the same regardless of Norton as they occur
even without Norton installed.

I have been through all similar questions and have had some help finding the
source of my problem but unfortunaltey not yet resolved.

As it now stands, when i try to send a mail to anyne from the contact list
(by pressing the TO ot CC button and then searching and sleecting contacts)
the mail stays in my outbox and a synchronizing folders operation starts and
never ends.

When i type in the sme address manually, the mail is sent without a hitch

I use only pop3 mails and do not connect to an exchange server.

I would apprecaite any an all assistance to resolve this issue.
 
R

Russ Valentine [MVP-Outlook]

State the steps you used to corrupt your Outlook Address Book entries. There
is more to this story.
 
T

Toof

Dear Russ,

Thank you for your input. I am not certain of what you mean by how I
corrupted my address book but assume you are asking for more history and
information.

I initially was using a laptop running windows XP SP2 and office 2007
enterprise. I backed up all my information including my outlook pst files on
an exteral hard disk.

When i purchased a new laptop, it came with Vista Home Premium. I installed
the same office 2007 enterprise. I imported the pst files to my new laptop. I
then set up a new profile for outlook. Next i set up data files to point to
the existing pst files that contained my contact data.

I hope that provides you with enough information but please let me know if
you need more specific information.

Regards,

Russ Valentine said:
State the steps you used to corrupt your Outlook Address Book entries. There
is more to this story.
--
Russ Valentine
[MVP-Outlook]
Toof said:
I am using vitsa home premium, office 2007 enterprise ad norton internet
security 2008. All issues are the same regardless of Norton as they occur
even without Norton installed.

I have been through all similar questions and have had some help finding
the
source of my problem but unfortunaltey not yet resolved.

As it now stands, when i try to send a mail to anyne from the contact list
(by pressing the TO ot CC button and then searching and sleecting
contacts)
the mail stays in my outbox and a synchronizing folders operation starts
and
never ends.

When i type in the sme address manually, the mail is sent without a hitch

I use only pop3 mails and do not connect to an exchange server.

I would apprecaite any an all assistance to resolve this issue.
 
R

Russ Valentine [MVP-Outlook]

Bingo. I knew you would figure it out. Hopefully by now you've read the
countless posts in this group that clearly tell you that you _never_ import
Outlook data, unless you want to lose or corrupt it.
By now I'm sure you've also discovered what you need to do. Use your backup
and migrate it correctly: Create a new Outlook profile, open that file, set
it as your default, Restart Outlook, and configure your Outlook Address
Book. Posts abound to answer your questions.
--
Russ Valentine
[MVP-Outlook]
Toof said:
Dear Russ,

Thank you for your input. I am not certain of what you mean by how I
corrupted my address book but assume you are asking for more history and
information.

I initially was using a laptop running windows XP SP2 and office 2007
enterprise. I backed up all my information including my outlook pst files
on
an exteral hard disk.

When i purchased a new laptop, it came with Vista Home Premium. I
installed
the same office 2007 enterprise. I imported the pst files to my new
laptop. I
then set up a new profile for outlook. Next i set up data files to point
to
the existing pst files that contained my contact data.

I hope that provides you with enough information but please let me know if
you need more specific information.

Regards,

Russ Valentine said:
State the steps you used to corrupt your Outlook Address Book entries.
There
is more to this story.
--
Russ Valentine
[MVP-Outlook]
Toof said:
I am using vitsa home premium, office 2007 enterprise ad norton internet
security 2008. All issues are the same regardless of Norton as they
occur
even without Norton installed.

I have been through all similar questions and have had some help
finding
the
source of my problem but unfortunaltey not yet resolved.

As it now stands, when i try to send a mail to anyne from the contact
list
(by pressing the TO ot CC button and then searching and sleecting
contacts)
the mail stays in my outbox and a synchronizing folders operation
starts
and
never ends.

When i type in the sme address manually, the mail is sent without a
hitch

I use only pop3 mails and do not connect to an exchange server.

I would apprecaite any an all assistance to resolve this issue.
 
T

Toof

Russ,

I understand now. Is there a document or a detailed guide of how to do this?
I would appreciate a link if pssible.

Thanks for your help.

Russ Valentine said:
Bingo. I knew you would figure it out. Hopefully by now you've read the
countless posts in this group that clearly tell you that you _never_ import
Outlook data, unless you want to lose or corrupt it.
By now I'm sure you've also discovered what you need to do. Use your backup
and migrate it correctly: Create a new Outlook profile, open that file, set
it as your default, Restart Outlook, and configure your Outlook Address
Book. Posts abound to answer your questions.
--
Russ Valentine
[MVP-Outlook]
Toof said:
Dear Russ,

Thank you for your input. I am not certain of what you mean by how I
corrupted my address book but assume you are asking for more history and
information.

I initially was using a laptop running windows XP SP2 and office 2007
enterprise. I backed up all my information including my outlook pst files
on
an exteral hard disk.

When i purchased a new laptop, it came with Vista Home Premium. I
installed
the same office 2007 enterprise. I imported the pst files to my new
laptop. I
then set up a new profile for outlook. Next i set up data files to point
to
the existing pst files that contained my contact data.

I hope that provides you with enough information but please let me know if
you need more specific information.

Regards,

Russ Valentine said:
State the steps you used to corrupt your Outlook Address Book entries.
There
is more to this story.
--
Russ Valentine
[MVP-Outlook]
I am using vitsa home premium, office 2007 enterprise ad norton internet
security 2008. All issues are the same regardless of Norton as they
occur
even without Norton installed.

I have been through all similar questions and have had some help
finding
the
source of my problem but unfortunaltey not yet resolved.

As it now stands, when i try to send a mail to anyne from the contact
list
(by pressing the TO ot CC button and then searching and sleecting
contacts)
the mail stays in my outbox and a synchronizing folders operation
starts
and
never ends.

When i type in the sme address manually, the mail is sent without a
hitch

I use only pop3 mails and do not connect to an exchange server.

I would apprecaite any an all assistance to resolve this issue.
 
T

Toof

Also, as I have now been using the corrupted file for some time, is there any
way to correct the problem like using scan.pst? If I use the backup that was
created over 2 months ago, I will loose a lot of infromation. YOu will note
that all contacts, emails, calender items, etc are functioning well except
the snding of mails via sleecting recipients from the contact list.

Toof said:
Russ,

I understand now. Is there a document or a detailed guide of how to do this?
I would appreciate a link if pssible.

Thanks for your help.

Russ Valentine said:
Bingo. I knew you would figure it out. Hopefully by now you've read the
countless posts in this group that clearly tell you that you _never_ import
Outlook data, unless you want to lose or corrupt it.
By now I'm sure you've also discovered what you need to do. Use your backup
and migrate it correctly: Create a new Outlook profile, open that file, set
it as your default, Restart Outlook, and configure your Outlook Address
Book. Posts abound to answer your questions.
--
Russ Valentine
[MVP-Outlook]
Toof said:
Dear Russ,

Thank you for your input. I am not certain of what you mean by how I
corrupted my address book but assume you are asking for more history and
information.

I initially was using a laptop running windows XP SP2 and office 2007
enterprise. I backed up all my information including my outlook pst files
on
an exteral hard disk.

When i purchased a new laptop, it came with Vista Home Premium. I
installed
the same office 2007 enterprise. I imported the pst files to my new
laptop. I
then set up a new profile for outlook. Next i set up data files to point
to
the existing pst files that contained my contact data.

I hope that provides you with enough information but please let me know if
you need more specific information.

Regards,

:

State the steps you used to corrupt your Outlook Address Book entries.
There
is more to this story.
--
Russ Valentine
[MVP-Outlook]
I am using vitsa home premium, office 2007 enterprise ad norton internet
security 2008. All issues are the same regardless of Norton as they
occur
even without Norton installed.

I have been through all similar questions and have had some help
finding
the
source of my problem but unfortunaltey not yet resolved.

As it now stands, when i try to send a mail to anyne from the contact
list
(by pressing the TO ot CC button and then searching and sleecting
contacts)
the mail stays in my outbox and a synchronizing folders operation
starts
and
never ends.

When i type in the sme address manually, the mail is sent without a
hitch

I use only pop3 mails and do not connect to an exchange server.

I would apprecaite any an all assistance to resolve this issue.
 
R

Russ Valentine [MVP-Outlook]

It is unlikely that your data file is corrupted. It is far more likely that
your profile is corrupted. Just create a new profile and set it to use your
current data file.
--
Russ Valentine
[MVP-Outlook]
Toof said:
Also, as I have now been using the corrupted file for some time, is there
any
way to correct the problem like using scan.pst? If I use the backup that
was
created over 2 months ago, I will loose a lot of infromation. YOu will
note
that all contacts, emails, calender items, etc are functioning well except
the snding of mails via sleecting recipients from the contact list.

Toof said:
Russ,

I understand now. Is there a document or a detailed guide of how to do
this?
I would appreciate a link if pssible.

Thanks for your help.

Russ Valentine said:
Bingo. I knew you would figure it out. Hopefully by now you've read the
countless posts in this group that clearly tell you that you _never_
import
Outlook data, unless you want to lose or corrupt it.
By now I'm sure you've also discovered what you need to do. Use your
backup
and migrate it correctly: Create a new Outlook profile, open that file,
set
it as your default, Restart Outlook, and configure your Outlook Address
Book. Posts abound to answer your questions.
--
Russ Valentine
[MVP-Outlook]
Dear Russ,

Thank you for your input. I am not certain of what you mean by how I
corrupted my address book but assume you are asking for more history
and
information.

I initially was using a laptop running windows XP SP2 and office 2007
enterprise. I backed up all my information including my outlook pst
files
on
an exteral hard disk.

When i purchased a new laptop, it came with Vista Home Premium. I
installed
the same office 2007 enterprise. I imported the pst files to my new
laptop. I
then set up a new profile for outlook. Next i set up data files to
point
to
the existing pst files that contained my contact data.

I hope that provides you with enough information but please let me
know if
you need more specific information.

Regards,

:

State the steps you used to corrupt your Outlook Address Book
entries.
There
is more to this story.
--
Russ Valentine
[MVP-Outlook]
I am using vitsa home premium, office 2007 enterprise ad norton
internet
security 2008. All issues are the same regardless of Norton as
they
occur
even without Norton installed.

I have been through all similar questions and have had some help
finding
the
source of my problem but unfortunaltey not yet resolved.

As it now stands, when i try to send a mail to anyne from the
contact
list
(by pressing the TO ot CC button and then searching and sleecting
contacts)
the mail stays in my outbox and a synchronizing folders operation
starts
and
never ends.

When i type in the sme address manually, the mail is sent without
a
hitch

I use only pop3 mails and do not connect to an exchange server.

I would apprecaite any an all assistance to resolve this issue.
 
T

Toof

Ok, followed your advice. I now have a new profile and using my existing pst
file. This was done by following the Microsoft document on how to set up a
new profile. No more synchronization problems but mail stays in outbox and
will not send is addressee is selected from contacts instead of typed in
manually.

Russ Valentine said:
It is unlikely that your data file is corrupted. It is far more likely that
your profile is corrupted. Just create a new profile and set it to use your
current data file.
--
Russ Valentine
[MVP-Outlook]
Toof said:
Also, as I have now been using the corrupted file for some time, is there
any
way to correct the problem like using scan.pst? If I use the backup that
was
created over 2 months ago, I will loose a lot of infromation. YOu will
note
that all contacts, emails, calender items, etc are functioning well except
the snding of mails via sleecting recipients from the contact list.

Toof said:
Russ,

I understand now. Is there a document or a detailed guide of how to do
this?
I would appreciate a link if pssible.

Thanks for your help.

:

Bingo. I knew you would figure it out. Hopefully by now you've read the
countless posts in this group that clearly tell you that you _never_
import
Outlook data, unless you want to lose or corrupt it.
By now I'm sure you've also discovered what you need to do. Use your
backup
and migrate it correctly: Create a new Outlook profile, open that file,
set
it as your default, Restart Outlook, and configure your Outlook Address
Book. Posts abound to answer your questions.
--
Russ Valentine
[MVP-Outlook]
Dear Russ,

Thank you for your input. I am not certain of what you mean by how I
corrupted my address book but assume you are asking for more history
and
information.

I initially was using a laptop running windows XP SP2 and office 2007
enterprise. I backed up all my information including my outlook pst
files
on
an exteral hard disk.

When i purchased a new laptop, it came with Vista Home Premium. I
installed
the same office 2007 enterprise. I imported the pst files to my new
laptop. I
then set up a new profile for outlook. Next i set up data files to
point
to
the existing pst files that contained my contact data.

I hope that provides you with enough information but please let me
know if
you need more specific information.

Regards,

:

State the steps you used to corrupt your Outlook Address Book
entries.
There
is more to this story.
--
Russ Valentine
[MVP-Outlook]
I am using vitsa home premium, office 2007 enterprise ad norton
internet
security 2008. All issues are the same regardless of Norton as
they
occur
even without Norton installed.

I have been through all similar questions and have had some help
finding
the
source of my problem but unfortunaltey not yet resolved.

As it now stands, when i try to send a mail to anyne from the
contact
list
(by pressing the TO ot CC button and then searching and sleecting
contacts)
the mail stays in my outbox and a synchronizing folders operation
starts
and
never ends.

When i type in the sme address manually, the mail is sent without
a
hitch

I use only pop3 mails and do not connect to an exchange server.

I would apprecaite any an all assistance to resolve this issue.
 
R

Russ Valentine [MVP-Outlook]

Then you need to figure out why. Most likely the email addresses were
corrupted when you did you exporting and importing. Open a Contact. Examine
the email address. See if it is valid and resolved. If it is, save the
Contact and try to send a message to that Contact and see what happens.
--
Russ Valentine
[MVP-Outlook]
Toof said:
Ok, followed your advice. I now have a new profile and using my existing
pst
file. This was done by following the Microsoft document on how to set up a
new profile. No more synchronization problems but mail stays in outbox and
will not send is addressee is selected from contacts instead of typed in
manually.

Russ Valentine said:
It is unlikely that your data file is corrupted. It is far more likely
that
your profile is corrupted. Just create a new profile and set it to use
your
current data file.
--
Russ Valentine
[MVP-Outlook]
Toof said:
Also, as I have now been using the corrupted file for some time, is
there
any
way to correct the problem like using scan.pst? If I use the backup
that
was
created over 2 months ago, I will loose a lot of infromation. YOu will
note
that all contacts, emails, calender items, etc are functioning well
except
the snding of mails via sleecting recipients from the contact list.

:

Russ,

I understand now. Is there a document or a detailed guide of how to do
this?
I would appreciate a link if pssible.

Thanks for your help.

:

Bingo. I knew you would figure it out. Hopefully by now you've read
the
countless posts in this group that clearly tell you that you _never_
import
Outlook data, unless you want to lose or corrupt it.
By now I'm sure you've also discovered what you need to do. Use your
backup
and migrate it correctly: Create a new Outlook profile, open that
file,
set
it as your default, Restart Outlook, and configure your Outlook
Address
Book. Posts abound to answer your questions.
--
Russ Valentine
[MVP-Outlook]
Dear Russ,

Thank you for your input. I am not certain of what you mean by how
I
corrupted my address book but assume you are asking for more
history
and
information.

I initially was using a laptop running windows XP SP2 and office
2007
enterprise. I backed up all my information including my outlook
pst
files
on
an exteral hard disk.

When i purchased a new laptop, it came with Vista Home Premium. I
installed
the same office 2007 enterprise. I imported the pst files to my
new
laptop. I
then set up a new profile for outlook. Next i set up data files to
point
to
the existing pst files that contained my contact data.

I hope that provides you with enough information but please let me
know if
you need more specific information.

Regards,

:

State the steps you used to corrupt your Outlook Address Book
entries.
There
is more to this story.
--
Russ Valentine
[MVP-Outlook]
I am using vitsa home premium, office 2007 enterprise ad norton
internet
security 2008. All issues are the same regardless of Norton as
they
occur
even without Norton installed.

I have been through all similar questions and have had some
help
finding
the
source of my problem but unfortunaltey not yet resolved.

As it now stands, when i try to send a mail to anyne from the
contact
list
(by pressing the TO ot CC button and then searching and
sleecting
contacts)
the mail stays in my outbox and a synchronizing folders
operation
starts
and
never ends.

When i type in the sme address manually, the mail is sent
without
a
hitch

I use only pop3 mails and do not connect to an exchange server.

I would apprecaite any an all assistance to resolve this issue.
 
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