Sending/Receiving emails

J

Julie

I have been unable to send or receive external email for the past week or so.
I've checked the account information to make sure it was setup properly and
it was.

I deleted the account and set it up again but didn't work. I setup the same
account in another computer and it worked fine. I also setup another account
in my computer and it didn't work. I have removed and reinstalled Office.

I don't know what else to do, please help?

My OS is Windows XP Home Edition SP1.

The following messages are given:
 
C

Chuck Davis

-----Original Message-----
I have been unable to send or receive external email for the past week or so.
I've checked the account information to make sure it was setup properly and
it was.

I deleted the account and set it up again but didn't work. I setup the same
account in another computer and it worked fine. I also setup another account
in my computer and it didn't work. I have removed and reinstalled Office.

I don't know what else to do, please help?

My OS is Windows XP Home Edition SP1.

The following messages are given:
---------------------
The pop3 server name you specified cannot be found. Please check the name
and try again.
---------------------------
Internet E-mail
Some messages couldn't be retrieved from the server. This usually happens
when the connection to the server is lost due to server or network problems.
If the problem persists, contact your administrator.
Click to expand...
It's time to call your Internet Service Provider.
 
J

Julie

I already called them but there is nothing wrong on their end. Since I was
able to setup the same account on a different computer and it worked, I
assume there is something wrong with my computer and not the email account.
 
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