sent appointments are received as gibberish email

I

istrange63

When I send a meeting request or appointment the attendees have noted
that it does not appear in their calendar and all they get is an email
with a lot of gibberish in it.

As the sender I get a clear entry in my calendar.

Anyone come across this or how to solve it ? was working ok last month

regards
I
 
S

Sue Mosher [MVP-Outlook]

What they're getting is probably an iCalendar item that their software can't process. What mail program are they using?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I

istrange63

They are using outlook also: this is the sort of gibberish

BEGIN:VCALENDAR
PRODID:-//Microsoft Corporation//Outlook 10.0 MIMEDIR//EN VERSION:2.0
METHOD:REQUEST BEGIN:VEVENT ATTENDEE;CN="Ken
Strange";ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:ken@xxxxxxx
ORGANIZER:MAILTO:ian@xxxxxxxx
DTSTART;VALUE=DATE:20060512
DTEND;VALUE=DATE:20060513
LOCATION:home
TRANSP:OPAQUE
SEQUENCE:0
UID:040000008200E00074C5B7101A82E00800000000D040C42AA470C6010000000000000000100
00000358E80C44432AB42888930D646D4AC71
DTSTAMP:20060505T232942Z
DESCRIPTION:When: 12 May 2006 00:00 to 13 May 2006 00:00 (GMT)
Greenwich
Mean Time : Dublin\, Edinburgh\, Lisbon\, London.\nWhere:
home\n\n*~*~*~*~*~*~*~*~*~*\n\n\n
SUMMARY:Week 18:xxxx
PRIORITY:5
CLASS:pUBLIC
BEGIN:VALARM
TRIGGER:pT1080M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR
 
S

Sue Mosher [MVP-Outlook]

It's not gibberish. It's an iCalendar/vCalendar item.

You didn't say what version of Outlook they're using. It matters.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I

istrange63

Sue said:
It's not gibberish. It's an iCalendar/vCalendar item.

You didn't say what version of Outlook they're using. It matters.
Click to expand...

for me outlook 2002: (10.6515,6735) SP3

for them according to headers
X-Mailer Microsoft Outlook IMO, Build 9.0.2416 (9.0.2910.0)

But they say was working ok a few weeks ago, so sounds like a problem
my end not theirs
Also tried sending to dummy person in my domain and saw the same result

Ian
 
S

Sue Mosher [MVP-Outlook]

There is a known incompatiblity between Outlook 2000 and later versions related to reminders on meeting requests sent in iCalendar (aka iCal) format. To resolve this issue, do one of the following:

-- Contact Microsoft Product Support Services to obtain the Outlook 2000 post-SP3 hotfix described in this article: http://support.microsoft.com/?kbid=823199

-- Tell the senders to remove any reminder before sending you an iCal meeting request.

-- Tell the senders to send to you in native Outlook meeting request (RTF) format, not as iCal.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
M

mdensmore

We are having this same issue, but sender and receiver are both using
Outlook 2002 SP3, same office, same mailserver, same network. The
meeting request/appointment will go out to several people- most get it
correctly a few don't. All machines have all windows and office
updates available. I have done detect/repair, re-intall of office all
to no advail.
Please don't recomend the sender change to vCalendar format or rich
text, because of various senders that is just not a good resolution. I
would like to be able to fix the issue on the receiver's machine. Any
help would be appreciated.
 
I

istrange63

We also are still are having the problem, at the receiver's end.
BUT this was working ok a few weeks back
Asked the receiver to send a dummy appointment and this drops into my
calendar ok
So it *must* be something at my end
But I know not what ..
any help ? much appreciated
 
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