sent items do not appear when opening other users

[shane]

Hi All
When I open an email box under its own profile and send
and item, it shows up in the sent item folder, but when I
open up the same mailbox under file\open other users folder
it does not, any ideas.

 

[Sue Mosher [MVP]]

To access a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant Reviewer permission to the root of the mailbox, as well as appropriate permission on the folder.

The user who needs access then goes into Tools | Services, brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.

After that, the user will see in the folder list all those folders in the secondary mailbox to which he/she has access and can add any of those folders to the Outlook Bar. See http://www.slipstick.com/outlook/links.htm#addtobar.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.slipstick.com/books/jumpstart.htm