sent items have my name at top

L

LCB

When I click into the "sent items" folder, there are double copies of each
email and they all have my name at the top instead of the people i sent them
to. i have aol/imap account set up, and I have been experiencing many
problems lately! any help will be appreciated..thanks!
 
B

Brian Tillman

LCB said:
When I click into the "sent items" folder, there are double copies of
each email and they all have my name at the top instead of the people
i sent them to. i have aol/imap account set up, and I have been
experiencing many problems lately! any help will be
appreciated..thanks!
Click to expand...

Is this Sent Items folder on the IMAP server or in your default folders?
What view do you have selected? What version of Outlook? Do you have any
rules defined?
 
L

LCB

The folder is on my imap server. I'm not sure what view it is, but i'm in
Outlook 2007. And I have not set up any rules to my knowledge.
 
B

Brian Tillman

LCB said:
The folder is on my imap server. I'm not sure what view it is, but
i'm in Outlook 2007.
Click to expand...

Click View>Current View and state what's checked.
And I have not set up any rules to my knowledge.
Click to expand...

Well, look. Tools>Rules and Alerts.

It occurs to me that, in addition to Outlook saving a copy of outgoing
messages, that your SMTP server, running on the same system as the IMAP
server, may also be saving a copy. Can you access your mailbox on the
server via a web interface and check to see if there's a "save copies of
sent messages" option for the mailbox? If so, try disabling it on the
server and then see what happens.
 
L

LCB

okay my current view is IMAP MESSAGES. and there are no rules set up.

I logged onto my other server, AOL, and tried to find the "save copies of
sent messages" option...the only thing I could find that is relative is
"retain all mail i send in my Mail I've Sent folder". This option is already
turned off.

What I did do though was tried to fix it in Outlook by going to
Tools>Options>Email options and unchecked the "save copies of messages in
Sent Items folder". I sent a test email, and now there is only one copy of
the email I sent ( I used to have two). But it appears unread (bold) in the
sent items folder and still has my name instead of the person I sent it to.
 
B

Brian Tillman

LCB said:
okay my current view is IMAP MESSAGES. and there are no rules set up.
Click to expand...

The "IMAP Messages" view is an incoming message view. If you want to see
the view normally used by a Sent Items folder, change to the "Sent To" view.
I logged onto my other server, AOL, and tried to find the "save
copies of sent messages" option...the only thing I could find that is
relative is "retain all mail i send in my Mail I've Sent folder".
This option is already turned off.
Click to expand...

Well, it was worth a look.
What I did do though was tried to fix it in Outlook by going to
Tools>Options>Email options and unchecked the "save copies of
messages in Sent Items folder". I sent a test email, and now there is
only one copy of the email I sent ( I used to have two). But it
appears unread (bold) in the sent items folder and still has my name
instead of the person I sent it to.
Click to expand...

It's pretty clear you have a rule that moves sent messages to the IMAP
server. Unfortunately, there's no way for an outgoing rule to mark a
message as read. However, with Outlook 2007, you don't need the rule.
DIsable it and reenable the option to save sent messages. Everything should
work properly then.
 
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