Sent messages keep disapear after three or four days for no reaso.

  • Thread starter Alex In Wilton Manors
  • Start date
A

Alex In Wilton Manors

I have not set up Auto Archive and save sent messages is selected. I am using
Outlook 2007.
 
V

Vince Averello [MVP - Outlook]

Are you possibly using a filtered view of the Sent Items folder?
 
A

Alex In Wilton Manors

No, The sent mail folder is completely empty. The sent messages disappear
after three to four days.
I am not using filters and auto archive is disabled. Any other suggestions?

Thank you!
 
A

Alex In Wilton Manors

Current View--Messages with Auto preview

I appreciate any help. Thanks.
 
D

DL

I know you said Archive is not set but have you actually checked in the
Archive folder?
When I said search, I meant use the OL search function, not physicaly look
 
A

Alex In Wilton Manors

Yes, I did run a search (using the OL search function), including searching
the archive folders. Still, those messages did not appear.
 
B

Brian Tillman

Alex In Wilton Manors said:
Yes, I did run a search (using the OL search function), including
searching the archive folders. Still, those messages did not appear.
Click to expand...

And if you right-click the Sent Items folder, choose Properties, and select
the AutoArchive tab, the radio button labeled "Do not archive items in this
folder" is definitely selected?
 
B

Brian Tillman

Alex In Wilton Manors said:
Current View--Messages with Auto preview
Click to expand...

Just for grins, click View>Current View>Customize Current View>Reset Current
View
 
A

Alex In Wilton Manors

Yes that is correct.

Brian Tillman said:
And if you right-click the Sent Items folder, choose Properties, and select
the AutoArchive tab, the radio button labeled "Do not archive items in this
folder" is definitely selected?
Click to expand...
 
R

Roady [MVP]

Right click the folder and choose Properties-> Folder Size. Does the folder
size indicate that there are messages in the folder?
Which mail account type are you using?
After 3-4 days all messages are wiped that exist then out or does it go away
when an item is 3 or 4 days old?
Which addins do you have installed?
Can you repro this issue or has this been a one-off for you?
 
A

Alex In Wilton Manors

Folder size is 0 - i have a POP3 account
Roady said:
Right click the folder and choose Properties-> Folder Size. Does the folder
size indicate that there are messages in the folder?
Which mail account type are you using?
After 3-4 days all messages are wiped that exist then out or does it go away
when an item is 3 or 4 days old?
Which addins do you have installed?
Can you repro this issue or has this been a one-off for you?
Click to expand...
 
A

Alex In Wilton Manors

Folder size is 0 - I have a POP3 account. It started to happen about two
weeks ago. My inbox is fine.
When I send a message it stays in my sent folder for about 3 - 4 days then
it disappears.
 
R

Roady [MVP]

AutoArchive is the only option in Outlook that can physically remove items
after a few days. If AutoArchive is not enabled, and there is no corruption
in your pst-file, you must have something else installed which removes the
items for you. Therefore again, which addins do you have installed?
 
A

Alex In Wilton Manors

The following add-ins are installed:
iTunes Outlook Addin
McAfee Outlook Add-in
Microsoft Exchange Unified Messaging
Microsoft Office SharePoint Server Colleague Import Add-in
Microsoft Outlook Mobile Service
Microsoft VBA for Outlook Addin
Windows Search Email Indexer
WinZip E-mail Companion

Do you think one of these may be causing the problem?

I ran a complete McAfee scan and it found/removed 1 suspicious program
 
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