Setting fax in WinXP Pro

G

GRL

My fax (Lucent Technology Soft Modem AMR) isn't able to wait the time that
an answering machine needs to send the answer tone; so, after 12 seconds it
breaks the connection. How can I configure in XP Pro the modem to delay
waiting until the answering machine sends the tone?
Thanks
 
R

Russ Valentine [MVP-Outlook]

That's not likely the problem. What error message do you get when the
connection is terminated?
 
G

GRL

The modem simply stpos waiting for the answer tone and disconnects, so I'm
not able to send my fax. I still think it's a problem due to the time set to
wait for the answer tone.
Russ Valentine said:
That's not likely the problem. What error message do you get when the
connection is terminated?
--
Russ Valentine
[MVP-Outlook]

GRL said:
My fax (Lucent Technology Soft Modem AMR) isn't able to wait the time that
an answering machine needs to send the answer tone; so, after 12 seconds it
breaks the connection. How can I configure in XP Pro the modem to delay
waiting until the answering machine sends the tone?
Thanks
 
R

Russ Valentine [MVP-Outlook]

If so, you're the first one to have it and that setting is not configurable.
Unfortunately, Windows XP Fax has proven to be incompatible with many common
modems and drivers, particularly older ones, even if the manufacturers claim
they are "compatible" with Windows XP. Modem incompatibility is not apparent
during installation or the initial setup. It only becomes apparent when you
first try to send or receive a fax. The Fax Service will dial or will answer
an incoming fax but then fail with any no error messages. There will be
nothing in Event Viewer to give a clue as to where the problem might lie.

These errors have been nearly impossible to track down. To do so requires
enabling both PSS and debug logging of fax transmissions, both of which
require fairly extensive registry changes. For the time being, the best
advice is to attempt to use XP Fax only if you have a modem that is listed
on the Windows XP Hardware Compatibility List and using the latest drivers.
--
Russ Valentine
[MVP-Outlook]

GRL said:
The modem simply stpos waiting for the answer tone and disconnects, so I'm
not able to send my fax. I still think it's a problem due to the time set to
wait for the answer tone.
Russ Valentine said:
That's not likely the problem. What error message do you get when the
connection is terminated?
--
Russ Valentine
[MVP-Outlook]

GRL said:
My fax (Lucent Technology Soft Modem AMR) isn't able to wait the time that
an answering machine needs to send the answer tone; so, after 12
seconds
it
breaks the connection. How can I configure in XP Pro the modem to delay
waiting until the answering machine sends the tone?
Thanks
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top