Setting Outlook to dial up automatically

I

IceQueen

I have Outlook 2003. How do I configure it to dial up a connection
automatically when I open it? I recently installed SP2. Before this
installation, I could open Outlook, which would then dial up and check for
new emails. Now I have to manually click on 'Send/receive' to get Outlook to
dial up a connection. With Outlook Express one can select an option to 'go
online' with start up. There doesn't appear to be a similar option in
Outlook. Can someone help? Do I need to go into SP2 to change a setting?
I'm not a technical wizard!
 
R

Russ Valentine [MVP-Outlook]

SP2 did not change anything.
Configure an automatic Send/Receive interval.
Set your connection type for the email account to LAN.
 
I

IceQueen

Thanks for your suggestion but I still have the same problem.

I've set an automatic send/receive interval and connection type for the
email account to LAN as you suggested. Nothing. I also tried setting it up
to dial up using my phone line. Still nothing. I've tried everything I can
think of but I still can't get online automatically like I've always been
able to when I open Outlook.

Is there not somewhere [a 'hidden' setting that so far I can't locate] where
I can configure Outlook to dial up whenever I open it ~ so long as I've set
it up to automatically send/receive every so many minutes?

Perhaps it's not to do with SP2 but it's strange that ever since I installed
SP2 I've had this problem.

Outlook and a couple of other programmes are set to start up when I boot up
in the mornings. This way my emails come in first thing and the PC is ready
for me with my messages downloaded when I'm ready to start work.

The only other solution for me is to move everything over to Outlook Express
and use that instead but I would prefer not to do this......

Any suggestions would be welcomed!



Russ Valentine said:
SP2 did not change anything.
Configure an automatic Send/Receive interval.
Set your connection type for the email account to LAN.
--
Russ Valentine
[MVP-Outlook]
IceQueen said:
I have Outlook 2003. How do I configure it to dial up a connection
automatically when I open it? I recently installed SP2. Before this
installation, I could open Outlook, which would then dial up and check for
new emails. Now I have to manually click on 'Send/receive' to get Outlook
to
dial up a connection. With Outlook Express one can select an option to
'go
online' with start up. There doesn't appear to be a similar option in
Outlook. Can someone help? Do I need to go into SP2 to change a setting?
I'm not a technical wizard!
 
R

Russ Valentine [MVP-Outlook]

If automatic polling once worked and now fails, you also need to examine
what changes were made to your setup before automatic polling stopped
working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.

--
Russ Valentine
[MVP-Outlook]
IceQueen said:
Thanks for your suggestion but I still have the same problem.

I've set an automatic send/receive interval and connection type for the
email account to LAN as you suggested. Nothing. I also tried setting it
up
to dial up using my phone line. Still nothing. I've tried everything I
can
think of but I still can't get online automatically like I've always been
able to when I open Outlook.

Is there not somewhere [a 'hidden' setting that so far I can't locate]
where
I can configure Outlook to dial up whenever I open it ~ so long as I've
set
it up to automatically send/receive every so many minutes?

Perhaps it's not to do with SP2 but it's strange that ever since I
installed
SP2 I've had this problem.

Outlook and a couple of other programmes are set to start up when I boot
up
in the mornings. This way my emails come in first thing and the PC is
ready
for me with my messages downloaded when I'm ready to start work.

The only other solution for me is to move everything over to Outlook
Express
and use that instead but I would prefer not to do this......

Any suggestions would be welcomed!



Russ Valentine said:
SP2 did not change anything.
Configure an automatic Send/Receive interval.
Set your connection type for the email account to LAN.
--
Russ Valentine
[MVP-Outlook]
IceQueen said:
I have Outlook 2003. How do I configure it to dial up a connection
automatically when I open it? I recently installed SP2. Before this
installation, I could open Outlook, which would then dial up and check
for
new emails. Now I have to manually click on 'Send/receive' to get
Outlook
to
dial up a connection. With Outlook Express one can select an option
to
'go
online' with start up. There doesn't appear to be a similar option in
Outlook. Can someone help? Do I need to go into SP2 to change a
setting?
I'm not a technical wizard!
 
I

IceQueen

I've checked through all the points you've made and all is fine there. But
we may be at cross purposes here.

I have no problems polling for emails once I'm online. And I can go online
by clicking on my ISP's icon OR by clicking on the Send/Receive on the
toolbar of Outlook when Outlook has been opened. What I can NOT achieve is
getting Outlook to automatically by itself dial up my connection to my ISP to
get the PC online. This is what it has always done for me in the past.

What Outlook does in the meantime (if I don't manually go online) is to go
through the action of send/receive and then indicate an error because it's
not online and therefore cannot achieve a "send/receive". If I then manually
go online as indicated above, Outlook then does another "send/receive" at the
time interval I've set and from then onwards all is fine.

I do appreciate your help and thank you. Do you have any other ideas?

Russ Valentine said:
If automatic polling once worked and now fails, you also need to examine
what changes were made to your setup before automatic polling stopped
working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.

--
Russ Valentine
[MVP-Outlook]
IceQueen said:
Thanks for your suggestion but I still have the same problem.

I've set an automatic send/receive interval and connection type for the
email account to LAN as you suggested. Nothing. I also tried setting it
up
to dial up using my phone line. Still nothing. I've tried everything I
can
think of but I still can't get online automatically like I've always been
able to when I open Outlook.

Is there not somewhere [a 'hidden' setting that so far I can't locate]
where
I can configure Outlook to dial up whenever I open it ~ so long as I've
set
it up to automatically send/receive every so many minutes?

Perhaps it's not to do with SP2 but it's strange that ever since I
installed
SP2 I've had this problem.

Outlook and a couple of other programmes are set to start up when I boot
up
in the mornings. This way my emails come in first thing and the PC is
ready
for me with my messages downloaded when I'm ready to start work.

The only other solution for me is to move everything over to Outlook
Express
and use that instead but I would prefer not to do this......

Any suggestions would be welcomed!



Russ Valentine said:
SP2 did not change anything.
Configure an automatic Send/Receive interval.
Set your connection type for the email account to LAN.
--
Russ Valentine
[MVP-Outlook]
I have Outlook 2003. How do I configure it to dial up a connection
automatically when I open it? I recently installed SP2. Before this
installation, I could open Outlook, which would then dial up and check
for
new emails. Now I have to manually click on 'Send/receive' to get
Outlook
to
dial up a connection. With Outlook Express one can select an option
to
'go
online' with start up. There doesn't appear to be a similar option in
Outlook. Can someone help? Do I need to go into SP2 to change a
setting?
I'm not a technical wizard!
 
R

Russ Valentine [MVP-Outlook]

I have posted every known solution to this problem.
Re-examine them carefully.
Outlook has no way of knowing your dial up connection status unless you tell
it.
--
Russ Valentine
[MVP-Outlook]
IceQueen said:
I've checked through all the points you've made and all is fine there.
But
we may be at cross purposes here.

I have no problems polling for emails once I'm online. And I can go online
by clicking on my ISP's icon OR by clicking on the Send/Receive on the
toolbar of Outlook when Outlook has been opened. What I can NOT achieve
is
getting Outlook to automatically by itself dial up my connection to my ISP
to
get the PC online. This is what it has always done for me in the past.

What Outlook does in the meantime (if I don't manually go online) is to go
through the action of send/receive and then indicate an error because it's
not online and therefore cannot achieve a "send/receive". If I then
manually
go online as indicated above, Outlook then does another "send/receive" at
the
time interval I've set and from then onwards all is fine.

I do appreciate your help and thank you. Do you have any other ideas?

Russ Valentine said:
If automatic polling once worked and now fails, you also need to examine
what changes were made to your setup before automatic polling stopped
working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put
an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work
Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented
here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account
from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.

--
Russ Valentine
[MVP-Outlook]
IceQueen said:
Thanks for your suggestion but I still have the same problem.

I've set an automatic send/receive interval and connection type for the
email account to LAN as you suggested. Nothing. I also tried setting
it
up
to dial up using my phone line. Still nothing. I've tried everything I
can
think of but I still can't get online automatically like I've always
been
able to when I open Outlook.

Is there not somewhere [a 'hidden' setting that so far I can't locate]
where
I can configure Outlook to dial up whenever I open it ~ so long as I've
set
it up to automatically send/receive every so many minutes?

Perhaps it's not to do with SP2 but it's strange that ever since I
installed
SP2 I've had this problem.

Outlook and a couple of other programmes are set to start up when I
boot
up
in the mornings. This way my emails come in first thing and the PC is
ready
for me with my messages downloaded when I'm ready to start work.

The only other solution for me is to move everything over to Outlook
Express
and use that instead but I would prefer not to do this......

Any suggestions would be welcomed!



:

SP2 did not change anything.
Configure an automatic Send/Receive interval.
Set your connection type for the email account to LAN.
--
Russ Valentine
[MVP-Outlook]
I have Outlook 2003. How do I configure it to dial up a connection
automatically when I open it? I recently installed SP2. Before
this
installation, I could open Outlook, which would then dial up and
check
for
new emails. Now I have to manually click on 'Send/receive' to get
Outlook
to
dial up a connection. With Outlook Express one can select an
option
to
'go
online' with start up. There doesn't appear to be a similar option
in
Outlook. Can someone help? Do I need to go into SP2 to change a
setting?
I'm not a technical wizard!
 

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